Artofvintagesouk

Art of Vintage Souk, Moroccan rugs, textiles, jewellery

Cardiff, United Kingdom On Etsy since 2012

1,227 Sales | 5 out of 5 stars

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Buyers bought gifts from this shop and gave them 5-star reviews!

Artofvintagesouk

Art of Vintage Souk, Moroccan rugs, textiles, jewellery

Cardiff, United Kingdom | 1,227 Sales

Announcement    CHRISTMAS DELIVERIES DURING COVID19
THERE ARE SIGNIFICANT DELAYS WITH ALL NATIONAL AND INTERNATIONAL DELIVERIES, SO PLEASE ORDER CHRISTMAS GIFTS IN PLENTY OF TIME.

A guide only to latest posting dates: please check online also
United Kingdom -December 16th
Europe - various countries -December 11th to 14th
Australia/New Zealand - December 9th
USA/Canada - December 9th
Far East - December 7th

All purchases are sent using Royal Mail tracked and signed for service which costs a little more, but is more reliable. I use Hermes or DHL for larger parcels and this is also a tracked service.
I am actively monitoring this situation to give customers information as up to date as possible. Customers can expect significant delays to normal services, on a country by country basis and updates will be given on request.
*PLEASE NOTE* I CANNOT BE HELD RESPONSIBLE FOR DELAYS IN DELIVERIES, but I will do my best to give customers all the information that I have available.
I thank all customers for their continued support.

Announcement

Last updated on Nov 25, 2020

CHRISTMAS DELIVERIES DURING COVID19
THERE ARE SIGNIFICANT DELAYS WITH ALL NATIONAL AND INTERNATIONAL DELIVERIES, SO PLEASE ORDER CHRISTMAS GIFTS IN PLENTY OF TIME.

A guide only to latest posting dates: please check online also
United Kingdom -December 16th
Europe - various countries -December 11th to 14th
Australia/New Zealand - December 9th
USA/Canada - December 9th
Far East - December 7th

All purchases are sent using Royal Mail tracked and signed for service which costs a little more, but is more reliable. I use Hermes or DHL for larger parcels and this is also a tracked service.
I am actively monitoring this situation to give customers information as up to date as possible. Customers can expect significant delays to normal services, on a country by country basis and updates will be given on request.
*PLEASE NOTE* I CANNOT BE HELD RESPONSIBLE FOR DELAYS IN DELIVERIES, but I will do my best to give customers all the information that I have available.
I thank all customers for their continued support.

Items

1227 Sales
 

All Items

Elizabeth Lee

Contact shop owner

Elizabeth Lee

Reviews

Average item review
5 out of 5 stars
(269)
See reviews that mention:
quality 29 shipping 62 customer service 42

About Artofvintagesouk

Sales 1,227
On Etsy since 2012

Welcome to Art of Vintage Souk!

Art of Vintage Souk is an independent online business based in Wales, UK.
I am a fashion, costume and textile designer, and I have been travelling to Morocco for many years sourcing and collecting old vintage rugs, textiles, and jewellery.
My love of textiles and travel has more recently taken me to Rajasthan in India to include some of India's beautiful vintage textiles
I work in collaboration with a few small teams of artisans in Morocco and India producing some of my own custom made designs using traditional crafting skills and natural materials of leather, wool, cotton, and silk.

I aim to offer some of the amazing Moroccan vintage handcrafted textiles that I find on my travels, buying from the locals in the cities or in some of the more remote areas. Moroccan design has a richness of colour, pattern and texture which can be added to the home, using rugs, kelims and textiles.... cushions, throws, emboidered fabrics, and other Moroccan accessories. I hope to be able to show how Moroccan design can be included in our own homes to achieve an exotic and eclectic style.

Shop members

  • Elizabeth Lee

    Owner, Curator, Photographer

Production partners

  • Fatima Boukhris

    Mhamid, Morocco

    Fatima helps me to produce my products in our small workshop in Mhamid el Ghizlaine, Morocco

  • Narendra Changlani

    Jodhpur, India

    An independently run workshop.The items are handmade by local Indian women are employed by Narendra and Art of Vintage Souk. All items are designed, and fabrics selected by Art of Vintage Souk

  • A print work shop

    Jaipur, India

    A small family run print work shop

  • My team at my studio/workshop.

    Marrakesh, Morocco

    Rachid and Hamid help me to create my own bespoke designs using the materials of my choice

Shop policies

Last updated on July 4, 2020
Welcome to Art of Vintage Souk!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns accepted - All items must be in the same condition and wrapped as they were on receipt.
If you are not happy with your purchase please email me within 14 days of receiving your item.
I will refund your payment when I have received the returned item in good condition.
PLEASE NOTE -BUYER PAYS RETURNS POSTAGE COSTS

PLEASE NOTE: LOST, DELAYED OR DAMAGED ITEMS.
Once a parcel has been dispatched and is recorded on Etsy with a tracking number, I cannot be held responsible for lost, delayed or damaged items that have been shipped either nationally or internationally, although if there are any problems I will do my best to help resolve them.
Payment
Pay using Etsy Direct checkout or Paypal.

Please be aware, items are for sale on other sites, so I reserve the right to withdraw or cancel any item from sale.
Thank you.
Shipping
Methods of delivery will be Royal Mail, Parcel Force or UK Mail/DHL.
As far as possible, even though it costs more, I always prefer to ship using a tracked and signed for method of delivery, as this gives added security for buyer and seller, particularly with international shipping

I will usually dispatch within 1-3 working days of receiving cleared payment.

PLEASE NOTE:
RE National and International -ALL SHIPPING:
Once a parcel has been dispatched and is recorded on Etsy with a tracking number, I cannot be held responsible for lost delayed or damaged items that have been shipped although if there are any problems I will do my best to help resolve them.
It will be the customers responsibility to to be available to receive the items.

INTERNATIONAL items may be subject to custom processing and additional charges. Custom fees are the buyers responsibility.
Each country has its own rules.
Prior to purchasing, please enquire with the customs office in your country to determine what additional cost may incur.
Additional policies and FAQs
Please contact me if you have any queries and questions
Privacy
Information I Collect:

*To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:

*as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

*Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

*Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
*Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me:

For purposes of EU data protection law, I, Elizabeth Lee, am the data controller of your personal information. If you have any questions or concerns, you may contact me at pipco1949 [!at] gmail.com Alternately, you may mail me at:

96, James Street
Caerphilly
CF83 8FY
United Kingdom

More information

Last updated on Apr 23, 2020
Frequently asked questions
Wholesale availability

Due to the nature of my business I am unable to take bulk orders or supply items at wholesale prices

Advice before ordering

Before placing an order, please read the full description and check all the photos.
Please make yourself aware of all the shop policies.

How long will it take for my order to arrive?

*Methods of delivery will be Royal Mail, Parcel Force using a tracked and signed for method of delivery.
*I will usually dispatch within 1-3 working days of receiving cleared payment.

COVID19- LATEST DELIVERY INFORMATION
There are significant delays with all national and international deliveries due to the restrictions in place in each country.
I will do my best to keep customers informed.

*Once a parcel has been dispatched and is recorded on Etsy with a tracking number, I cannot be held responsible for lost delayed or damaged items that have been shipped although if there are any problems I will do my best to help resolve them.
*It will be the customers responsibility to to be available to receive the items.

Cancellations

Once an order has been placed, I am happy to accept a cancellation as long as I have not already shipped the item.

On the rare occasion that I am unable to fulfil an order, I reserve the right to cancel and issue a full refund to the customer.