ArtwenShop

Personalized cake toppers and decor for your wedding.

Avellino, Italy · 222 Sales

ArtwenShop

Personalized cake toppers and decor for your wedding.

Avellino, Italy 222 Sales On Etsy since 2015

5 out of 5 stars
(64)

Announcement   Hello and Welcome to Artwen Designs ♥
Artwen specializes in hand-painted peg doll cake toppers. I love a good challenge and accept custom orders. Quality products and customer satisfaction are our highest priorities. To keep up to date on sales/promos and lots of fun photos, follow me on Instagram: @artwencreaciones and Facebook: https://www.facebook.com/artwencreaciones
Thanks for stopping by!

Announcement

Last updated on Jan 18, 2018

Hello and Welcome to Artwen Designs ♥
Artwen specializes in hand-painted peg doll cake toppers. I love a good challenge and accept custom orders. Quality products and customer satisfaction are our highest priorities. To keep up to date on sales/promos and lots of fun photos, follow me on Instagram: @artwencreaciones and Facebook: https://www.facebook.com/artwencreaciones
Thanks for stopping by!

Ainhoa Ciurana

Contact shop owner

Ainhoa Ciurana

View all 70 items

Reviews

Average item review
5 out of 5 stars
(64)
View all 64 reviews

About

Around the web

Shop members

  • Ainhoa

    Owner, Maker, Photographer

    I always sculpted and painting. Enjoing being a mum. Love the forest, fairies and all magical. Baking and cooking healthy food are some of my little everyday family pleasures.

  • Annia

    Assistant

    Assistance with messages and customer services.

Shop policies

Last updated on May 20, 2018
All pieces are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos. You will not receive any surprises with your order, but there many be slight differences.

All products are made with non-toxic paints and varnish. The pieces are varnished many time and can get wet but I would not recommend soaking the pegs in water for a long period of time (bathing, swimming, etc).

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
My main goal is to make my customers happy. If for some reason you are unhappy with your peg, please let me know and I will work with you to fix any problems. I can not offer refunds for custom orders but I will do what I can to make you happy with the product!
Payment
We accept electronic forms of payment (paypal and credit cards).
Shipping
Turn around times vary depending on the time of year. (Please see shop info on main page for current shipping times.)

♥CUSTOM WEDDING CAKE TOPPERS♥
- All toppers must be ordered at least 4 weeks (domestic), 6 weeks (International) before the wedding date (not including shipping time.) ... But please note that I often reach my order max 6-12 weeks before any given date.

* I am NOT responsible for lost and/or damaged items or delivery times once taken to the Post Office . . . if you would like to purchase insurance, convo me BEFORE checking out.

*All orders will be shipped to the address on your PayPal account

- The buyer is responsible for paying any fees, taxes, VAT and other fees. We would love to be able to help you avoid that but, unfortunately we cannot list the contents as a gift.
Additional policies and FAQs
At Artwen I take your personal data very seriously. In order to comply with the EU GDPR Law, I issue the following statement which I agree to uphold when you place an order with me.
In order to fulfil your order I rely on Etsy to provide me with the necessary data needed in order to process your order in a timely manner. The data I collected is your name, email address, postal address, and the details of the product that you’re ordering) I may also contact you for additional information such as phone number
I understand the importance of keeping personal data secure and safe and on
ly share limited personal data with companies I need to in order to maintain my business.
Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
I only keep information for the sole purpose of fulfilling your orders and for our own records and what is deemed fair use in my business within the parameters of the law.

As a residence of the EU, you are subject to rights and privacy laws under the GDPR law.
* You have the right to revoke your permissions at any time except where it is legal for (insert company ) to keep them for the processing of our business requirements by law.
* You have the right to access to your personal data within normal business hours via electronic format.
* You have the right to withdraw from any mailing list or social media outlet at any time. *You have the right to complain to your local data protection agency about the information we keep that is outside of what is required by law.

My name is Ainhoa and I am the data controller for Artwen. For the purposes of data protection you can contact me at (artwen@gmail.com) If you have any questions or concerns.