Announcement *** To view my full portfolio, visit www.tomgillisportraits.com ***
*** To view my full portfolio, visit www.tomgillisportraits.com ***
Accepted payment methods
- Accepts Etsy gift cards
PayPal in US Dollars (You do not need to have a PayPal account to use this service.)
* everything is tax free
Prints will be shipped via USPS First Class within 2-3 business days of receiving orders.
FOR CUSTOM ORDERS:
Custom orders will be shipped via USPS First Class within 2-3 business days after the drawing is complete, and you will be notified via email once it is complete. Due to the possibility of ongoing projects and complexity of drawings, deadlines for custom orders vary from order to order and will be negotiated via email.
* You will be notified via email once an item ships.
Refunds and Exchanges
If you find your print(s) damaged upon arrival, return it to me within 7 days of receiving it and I will ship another print free of charge and shipping. For prints that are lost, I will ship another one free of charge (Please note: You will have to cover the cost of return shipping.).
If you find that your custom order is damaged upon arrival, return it within 7 days of receiving it, and I will refund half of your total order cost and ship you a print of that custom order free of charge and shipping. This also applies to custom orders lost in the mail (Please note: You will have to cover the cost of return shipping.).
Additional policies and FAQs
1. No payment is required until your drawing is complete. From my shop, simply add the custom item listing (*11"x14" Custom Drawn Portraits*) to your cart. Do not purchase it right away. I will email you a proof of your final product before you complete the purchase.
2. Convo and email me your photo to tommygee_21 [!at] hotmail.com (the higher the resoultion, the better, up to 1 MB in size). Work on your drawing will then begin once I receive the photo. Deadlines vary from order to order due to potential ongoing projects. Please let me know what your time constraints are for the completion of your drawing. I will be sure to provide you with periodic updates about the progression of your drawing.
3. Once your drawing is complete, I will email you a proof of it. Then continue and complete the purchase of the custom item listing using Paypal (no Paypal account is required to use this service).
4. Your drawing will be shipped in a rigid mailing tube within 2-3 business days of me receiving the completed order. You will be notified via email once it ships.