Additional Information: All Artz-N-Beauty products are handmade & are often made-to-order to provide you with the freshest product. All items are free from preservatives, parabens, glycols, artificial fragrance, sulfates & GMOs. All items will be shipped as quickly as possible and most ship within 7-10 days. LOCAL PICK UP in Asheboro NC is available (please message me for this option.) Returns and refunds are not issued because of quality standards. If an item arrives damaged please send a message through etsy with your order number, name, and photo of the item & packaging. A claim will be filed with the shipping carrier. Please know that we take every concern seriously and want you to LOVE your products. We will do everything we can to help & make it right! Please ensure accuracy of your correct mailing address. If incorrect addresses are sumitted with the order the buyer is responsible for additional shipping costs.

Privacy Policy:
Information I Collect:

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example).

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:

1. As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
2. When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
3. If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.