Lucia Valdovinos

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Lucia Valdovinos

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Reviews

Average item review
5 out of 5 stars
(496)
See reviews that mention:
quality 19 shipping 96 customer service 46
View all 496 reviews

Shop policies

Last updated on September 19, 2017

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
careful packaging, we go to great lengths to ensure your order arrives safely and in perfect condition, However, designer cookies are fragile and once they leave our kitchen we cannot guarantee each one will arrive unbroken.

We are not responsible for damages caused by shipments, being undeliverable because of an incorrect address, late pick-up or because a package was delayed by the post office, a weather event or state of emergency. Because all of our products are perishable foods, no returns or refunds are offered.
careful packaging, we go to great lengths to ensure your order arrives safely and in perfect condition, However, designer cookies are fragile and once they leave our kitchen we cannot guarantee each one will arrive unbroken.

We are not responsible for damages caused by shipments, being undeliverable because of an incorrect address, late pick-up or because a package was delayed by the post office, a weather event or state of emergency. Because all of our products are perishable foods, no returns or refunds are offered.
Payment
Please allow 2-3 weeks for allorders
Shipping
Please provide your occasion or event date so that we can accommodate shipping and make sure your order arrives on time.