AshleyDylanLife

Ashley Dylan

68 Sales

AshleyDylanLife

Ashley Dylan

68 Sales On Etsy since 2014

0 out of 5 stars (6)

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Ashley Dylan

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Ashley Dylan

Announcement    Welcome to Ashley Dylan!
FREE SHIPPING - Free shipping on orders $50 or more within the US - FREESHIPPING

GET $5 OFF - Get $5 off your order of $20 or more - 5OFF20

Find more at https://www.ashleydylan.com/store/

Share your project to be featured using #AshleyDylan and @AshleyDylanLife

Announcement

Last updated on Apr 14, 2019

Welcome to Ashley Dylan!
FREE SHIPPING - Free shipping on orders $50 or more within the US - FREESHIPPING

GET $5 OFF - Get $5 off your order of $20 or more - 5OFF20

Find more at https://www.ashleydylan.com/store/

Share your project to be featured using #AshleyDylan and @AshleyDylanLife

About

The Rundown

Eeeek! I’m so excited!!! 🙂 Can ya tell?

Before I forget; I’m Ashley Dylan, but you can call me Ash if you’d like. I’m in my early 20s, born and raised in the awesome mitten state. (I mean REALLY, who else can say they are from a state the shape of a mitten with loads of water fun surrounding them??)

Get the full rundown on AshleyDylan.com > The Rundown

Shop members

  • Ashley Dylan

    Owner, Curator, Designer

    Create your adventure with Ashley Dylan on AshleyDylan.com.

Shop policies

Last updated on April 14, 2019
Welcome to Ashley Dylan!

By purchasing an item(s) from Ashley Dylan, you are accepting these terms.

Shipping

We currently ship all orders USPS priority mail flat rate.

United States: Ships within 1-3 business days. Tracking included, and up to $50 insurance from USPS (restrictions apply); please contact USPS for any lost or damaged packages.

To return your product, you should mail your product to:

Ashley Dylan

P.O. Box 663

Okemos, MI 48805

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service and/or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

Returns

Returns must be made within 30 days of purchase date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Non-returnable items:
Downloadable software products

There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a refund will be issued to your original method of payment, within 1-3 business days.
Please keep in mind that shipping costs are not refundable as that service has already been completed with third parties.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ashley [!at] ashleydylan.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at ashley [!at] ashleydylan.com and send your item to:

Ashley Dylan

P.O. Box 663

Okemos, MI 48805

If you are having any issues with your order, please feel free to contact us. We would be happy to help!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 21 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Returns

Returns must be made within 30 days of purchase date. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Exchanges (if applicable)

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at ashley [!at] ashleydylan.com and send your item to:

Ashley Dylan

P.O. Box 663

Okemos, MI 48805
Payment
Buyer must complete payment before item(s) are shipped.

Please keep in mind we do not accept PayPal echecks, and you won't be able to complete your transaction while trying to select that method. However, you may make payment using other PayPal methods.
Shipping
We currently ship all orders USPS priority mail flat rate.

United States: Ships within 1-3 business days. Tracking included, and up to $50 insurance from USPS (restrictions apply); please contact USPS for any lost or damaged packages.

To return your product, you should mail your product to:

Ashley Dylan

P.O. Box 663

Okemos, MI 48805

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service and/or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

More information

Last updated on May 14, 2019
Frequently asked questions
Adjusting Pattern Sizes

Find Gauge:
https://www.ashleydylan.com/how-does-a-gauge-work/

Suggested Yarn and Hook Chart:
https://www.ashleydylan.com/what-is-the-difference-in-crochet-hooks/

Hat Size Chart:
https://www.ashleydylan.com/the-ultimate-hat-size-chart/

Neckwear Size Chart:
https://www.ashleydylan.com/neckwear-sizes-chart/

Blanket Size Chart:
https://www.ashleydylan.com/best-blanket-size-chart/

US to UK Crochet Terms:
https://www.ashleydylan.com/u-s-u-k-crochet-terms/

Crochet Abbreviations:
https://www.ashleydylan.com/discover-crochet-abbreviations-use/

Knitting Abbreviations:
https://www.ashleydylan.com/knitting-abbreviations/

I can't find the email with the PDF pattern!

Can you check the email that you use for Etsy? It should be there. Also check your spam fold just in case. If you still have problems, please contact us. We want you to be able to enjoy your new pattern as soon as possible.

Trouble Downloading

Please, use the link below for help.

www.etsy.com/help/article/3949

Opening PDF & Zip Files

Opening PDF Files:
You will need Adobe reader to open our PDFs. You can download it at www.adobe.com.

Opening Zip Files:
On most systems, ZIP files can be opened when right-clicking and selecting Extract, or when double-clicking and dragging the image files into a new folder. Please refer to your software manual for more specific instructions.

Instant Downloadable Pattern

You will be able to download your new pattern instantly via the email you use with ETSY after payment is approved. The email will be sent by ETSY, and contain a link to download your new pattern. We only send the PDF patterns to the email in Etsy. This is to ensure there isn't theft of your new purchase.

Can you send the PDF pattern to a different email?

Unfortunately, it is policy to only send the PDF patterns to your email in Etsy. This is to ensure there isn't theft of your new purchase.

Wholesale availability

Yes! Wholesale accounts are available for the AshleyDylan.com shop. Contact us today to get your wholesale account and save today. No minimum. No business number needed. Share your shop location or site URL, and start selling Ashley Dylan Merch!