Astrophe

Original -- Fanmade -- For Fans

757 Sales

Astrophe

Original -- Fanmade -- For Fans

757 Sales On Etsy since 2010

5 out of 5 stars
(288)

Astrophe is taking a short break

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Note from shop owner Partial Summer Break - Will return June 6th.

Note from shop owner

Last updated on May 13, 2016

Partial Summer Break - Will return June 6th.

Kat Goetting

Contact shop owner

Kat Goetting

Reviews

Shop policies

Last updated on January 3, 2014
Hello there! :) I'm Kat.


As with all my jewelry, these are original designs created by myself, not a copy of something else. Anything else you may see that's similar to mine (or exactly the same) are from copycats. I don't troll around and find what other people are selling and attempt to reproduce it.



I also do custom orders. Scroll down and read about it in my "Payment Policy" section.

Feel free to message me with any questions! <3



I make other COUPON codes for holidays, and special occasions. So keep checking back to find a deal!


C O U P O N C O D E S

From time to time I offer great deals, via coupon code. What is a coupon? It's simply a word/number combo you type in at checkout to receive your discount! :)

Keep updated on random sales and coupons either by becoming a fan of Astrophe Designs on Facebook, or by +watching me on deviantART! :)


F E E D B A C K

Feedback is very important to sellers on Etsy, as it's key to our reputation! They've changed to a "five star" system which is kind of confusing to some people, since you have to wait a specified period of time before you can leave feedback. Any questions? Just message me. :)


If you have a problem with a purchase, please message me to give me a chance to make it right before you leave neutral/negative feedback.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept both PayPal and Direct Checkout.


R E S E R V E D L I S T I N G S (Special quantities/Layaway)

If you really want an item but cannot pay for it at this time, feel free to send me a message on here and I will reserve a listing for you. (I have done this many times. I'm more than happy to help! I know how hard times can be, and how frustrating it is not getting your paycheck on time or if the bank messes up.)


Reserved listings (including custom quantities) are for 7 days. After that I take the reserve off.


Due to past issues, I'm only able to reserve a listing (or make large special orders) for SERIOUS BUYERS ONLY for up to 7 days.

Too many people in the past have backed out after having me reserve something for two weeks, which is frustrating when I could have sold it to someone else who was serious in the mean time. This has happened in this shop and a few of my others.

Thanks for understanding! Feel free to send me a message with any questions.
Shipping
Everything ships USPS First Class, generally on a Tuesday or Thursday.

Shipping upgrades are available for an extra cost -- please be sure to select the appropriate one.

Please note: Even if you upgrade to Priority it still may take one or two days to gather your order, especially since most of my items are made-to-order. Take that into consideration. If you need an item faster, please message me to make sure I'm available to rush yours through production. Generally most of the items I sell have at least one pre-made, so this usually isn't an issue. Although, depending on the item, I may not be able to rush it. Anything that has to cure (resin, cameos, etc) need at least one day to set up.


GENERAL/DISCLAIMERS

Please make sure you have everything you want in your cart for the combined shipping to take effect -- I cannot combine shipping on separate purchases. I'm sorry :(

I reserve the right to cancel your order; especially if you use a coupon that does not apply to you.




GENERAL SHIPPING INFO

I ship everything USPS, and to the address ETSY gives me on the order summary.

If you need the item shipped elsewhere, PLEASE adjust your settings before completing checkout.

* I'm not responsible for items being shipped to the wrong address. *




TRACKING

All items shipped come with a tracking number, both international and domestic.




If you have any questions or concerns, feel free to message me! <3
Refunds and Exchanges
I don't offer refunds, mainly because they're a hassle.

I describe my items accurately and try to take the best possible pictures.

I cannot be held responsible for any lost/damages after it has shipped. It's the Post Office's responsibility. (If you're worried about anything damaged/lost you can purchase insurance or upgrade to Priority. Everything purchased with that upgrade will ship in a sturdy box.)

As my shipping policy states, I do -not- give refunds for lost/damaged parcels. I'm sure you all understand that I cannot be with the package every mile it goes, and it's up to the Postal Services both in the US and your country that have the responsibility. If there is a large delay, it's mostly because of customs.


However, exceptions can most definitely be made, depending on the situation. Message me with any questions.
Additional policies and FAQs
I've occasionally had someone interested in a pair of earrings or a necklace/bracelet, and request the length to be altered. I'm more than happy to do so, sometimes for no cost at all!