AtMirosHouse's Shop Policies
Hi, welcome to Miro's house. If you have visited before then welcome back. If you are a first time visitor glad to see you and thanks for stopping by. All the treasures here are handmade and because of that they all have their own personality and unique look. I'm certain you will find something that fits with your style. So, take a look around and remember I am adding treasures all the time.
I ship your order to your PayPal address, please make certain it is correct. If you wish me to ship an item as a gift to a different address please write that in the comments box at time of purchase and I will contact you to confirm before I ship.
I visit the post office regularly so your treasure will be shipped soon after payment is received.
I use Standard Australian Postal service for all shipping. I will not be responsible for any packages that are lost in the mail. When I have posted your treasure I will send you an e mail to confirm.
INTERNATIONAL ORDERS: It will take 2 weeks, it can take up to 45 days (6 weeks) for your package to arrive. All customs duty fees and taxes are the sole responsibility of the buyer.
Refunds and Exchanges
I take great care to pack your treasures so that they will not be damaged. If you are not completely satisfied with your purchase please contact me with your concerns.
You have three days upon receiving your purchased items to request a refund or exchange of the item. If you return your item, the buyer is responsible for shipping costs both ways.
I must receive the item in perfect condition before I issue you a refund. Do note that your refund amount will be the purchase price minus shipping and etsy fees.
Additional Policies and FAQs
I strive to offer you the best handmade products and the best service, if an issue does arise please contact me before leaving feedback. I want you to be as happy with your treasure as I was in making it. If you are unhappy in any way, contact me and I will make it right!
Last Updated January 9, 2015