AtTheEndofTheRainbow

Handmade Nail Polish - Frankenpolish

San Leandro, California · 139 Sales

AtTheEndofTheRainbow

Handmade Nail Polish - Frankenpolish

San Leandro, California 139 Sales On Etsy since 2013

1 out of 5 stars
(41)

Shop owner

Cindy L

Contact

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Cindy L

Contact shop owner

Cindy L

Reviews

Average item review
1 out of 5 stars
(41)
Calley and Matt

Calley and Matt on Jul 12, 2017

1 out of 5 stars

If I could leave zero stars I would. Order never sent, my attempts to contact the shop were never answered. Had to open a case w Etsy Admin. After 2 weeks of no response to any communication from Etsy Admin or myself, Etsy refunded me, because the shop wouldn't communicate or refund me. Then I got a message that the shop canceled my order because the shop and the buyer (me) mutually agreed to cancel the order- what? Whatever- horrible customer service. Good at taking payment, bad at shipping order, terrible at communication or making a bad situation right.

Calley and Matt

Calley and Matt on Jul 12, 2017

1 out of 5 stars

Why can't I leave zero stars? If you're interested in giving $ away and not getting anything in return, place your orders. If you like receiving orders, after you've paid for them, find another shop. This shop didn't send my order, didn't answer weeks of convos asking about my order, then I opened a case against them and spent another 2 weeks trying to get a response and a refund- to no avail. Etsy refunded me, because they also had no success in getting a response from the shop.

View all 41 reviews

Shop policies

Last updated on March 6, 2014
Welcome to AtTheEndOfTheRainbow!

Thank you so much for visiting our nail polish shop. Every bobble of nail polish in our shop is hand blended in small batches by Cindy and myself.
That means that there may be slight variation from batch to batch. Also, depending on your computer's monitor, polish colors may come across a little different than the actual color in person. We will do our best to photograph true color and description of all our polishes as accurately as possible. Please keep this in mind when ordering.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Due to public health standards, I'm unable to accept returns of nail polish. If you're not satisfied with a nail polish that you've purchased from ATEOTRainbow, please contact me in Convo to discuss other options. Please know that I can not take returns, even if you haven't opened the bottle of nail polish.
Payment
Payments can be made through direct checkout or through PayPal.
Unfortunately, we will NOT be able to combine orders or refund any shipping charges once an order is placed.
Shipping
All polishes will be shipped within 3-5 business days unless otherwise stated. Shipments are made through USPS 1st Class Mail.

Packages take around 3-7 days or sooner depending on where you live.
we ship from California.