AthenaandEugenia

Atlantic City, New Jersey On Etsy since 2011

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

AthenaandEugenia

Atlantic City, New Jersey | 1,463 Sales

Announcement    Hello and thank you for visiting Athena & Eugenia! Please feel free to contact me if you have any questions!

Announcement

Last updated on May 13, 2020

Hello and thank you for visiting Athena & Eugenia! Please feel free to contact me if you have any questions!

Items

 
Athena

Contact shop owner

Athena

Reviews

Average item review
5 out of 5 stars
(374)
See reviews that mention:
quality 37 shipping 70 customer service 46

About AthenaandEugenia

Sales 1,463
On Etsy since 2011

Hello there!

My name is Athena, and I’m so pleased you’ve stopped by! I make hand-embroidered hoops, design whimsically illustrated cards, and take original photographs for my shop Athena and Eugenia. Please send me a note if you a have a question about any of my items!

Shop members

  • Athena

    Owner, Maker, Designer, Curator

  • Eugenia

    Assistant, Shipper

  • Amalia

    Designer, Sister

Production partners

  • MOO.com

    East Providence, RI

    Online print company.

Shop policies

Last updated on August 6, 2020
Hello and thank you so much for stopping by!

Please review my shop policies. If you have any questions, feel free to convo me.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
I hope you love the item you purchased! If in any way you are unhappy with your item, please convo us and send it back in its original condition within 14 days. Upon receiving it we will refund you the full amount for the item, but not for shipping.

For damaged items: If your item has been damaged during shipping, again please send it back within 14 days and we will either refund you or replace the item once we receive it.

Please note that after 14 days these terms will not apply.
Payment
Payment within 2 days of your order is preferred. Your item will be mailed out once payment has been received. Orders will be cancelled after 7 days if no payment has been made.

We only accept PayPal at this time, but please note that you do not need to have a PayPal account in order to submit payment.
Shipping
Orders are mailed Monday through Friday. The default shipping option is via USPS first class mail. Shipping time for US orders is generally 3-4 business days. Priority shipping (US orders only) is available as an option for items listed. Priority shipping includes tracking and takes about 2-3 business days.

We ship to the address listed on your Etsy account, so please be sure that it is correct. We are not responsible for shipping to an address that is inaccurate or not current.


International orders are sent first class international mail. This does not include tracking or insurance. Please be aware that due to customs it may take up to 8 weeks or more for shipping. Also, please note that you are responsible for any customs fees, duties and taxes.

Should there be any delay in your receiving your item once it has been shipped, please contact us at your earliest convenience so we can remedy the situation. We do our best to send orders out as soon as possible. Though we cannot guarantee or be responsible for shipping times once your item has been mailed, we are willing to work things out if something goes amiss.