AtticRaiders

An Edmonton Steampunk Store

Edmonton, Canada | 892 Sales

AtticRaiders

An Edmonton Steampunk Store

Edmonton, Canada 892 Sales On Etsy since 2009

5 out of 5 stars (202)

Announcement   Welcome to Attic Raiders, an award winning Edmonton based steampunk inspired accessories store that's filled with monocles, parasol holsters and more.

What is AtticRaiders? It's a brand that specializes in items for the practical and the adventurous person with a focus on solid design work. Each item that's in shop has been crafted by hand using original patterns, custom designed parts and more to create a travel friendly, compact accessory that appeals to both men and women. With new designs being introduced to the shop at random, AtticRaiders is a shop to stop by and check often to see whats new.
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<3 If you're keen to see whats being worked on, check out my official INSTAGRAM, TUMBLR or FB page to see the cool things I'm working on.

Thanks for stopping by and if you have questions about my work, feel free to message me here on Etsy and I'd be happy to chat.
All the best:
- Mel :)
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AtticRaiders next convention appearances will be:
- Calgary Comic & Entertainment Expo , April 25-28th 2019
- Edmonton Comic & Entertainment Expo , September 2019
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AtticRaiders is a proud supporter of the Canadian Mental Health Association.

Announcement

Last updated on Jan 22, 2019

Welcome to Attic Raiders, an award winning Edmonton based steampunk inspired accessories store that's filled with monocles, parasol holsters and more.

What is AtticRaiders? It's a brand that specializes in items for the practical and the adventurous person with a focus on solid design work. Each item that's in shop has been crafted by hand using original patterns, custom designed parts and more to create a travel friendly, compact accessory that appeals to both men and women. With new designs being introduced to the shop at random, AtticRaiders is a shop to stop by and check often to see whats new.
_____________________________________________
<3 If you're keen to see whats being worked on, check out my official INSTAGRAM, TUMBLR or FB page to see the cool things I'm working on.

Thanks for stopping by and if you have questions about my work, feel free to message me here on Etsy and I'd be happy to chat.
All the best:
- Mel :)
______________________________________
AtticRaiders next convention appearances will be:
- Calgary Comic & Entertainment Expo , April 25-28th 2019
- Edmonton Comic & Entertainment Expo , September 2019
______________________________________
AtticRaiders is a proud supporter of the Canadian Mental Health Association.

Melissa Wartenberg

Contact shop owner

Melissa Wartenberg

View all 119 items

Reviews

Average item review
5 out of 5 stars
(202)
See reviews that mention:
quality 33 shipping 31 customer service 45
View all 202 reviews

Updates

Simple elegance, practical application. A telescope and stand folds down into a compact accessory, snugly fitting into its custom leather holster.
See this, and more, at AtticRaiders.
While pocketwatches are being added to AtticRaiders, filigree wood canes are also being introduced, with several cane handle types to choose from.
Add AtticRaiders to your shop favorites to keep tabs on new accessories for men and women to enjoy.
AtticRaiders offers restored antique and vintage eyewear as a unique line of one of a kind items...
Cant splurge? Check out the custom pinch on eyewear line thats made for budget concious shoppers. Now thats catchy!
View all 173 updates

About

Clever Little Things

The award winning small business AtticRaiders started off with a bang; A literal one over ten years ago that left artist and entrepreneur Melissa Wartenberg partially paralyzed and without the use of her left limbs. But thanks to the hit to the head, it gave the necessary bump towards pursuing a career as a professional artist which lead to AtticRaiders - a shop that features a handsome collection of accessories that are all about the clever little things.

From parasol holsters to monocles and more, each item is inspired to be a little something that brings practicality and function together with style. Each handmade piece that's purchased from AtticRaiders is an item that can be truly personalized by slipping in something familiar into something new...

AtticRaiders is about the clever little things; Things to bring reminders of good times, fond friends and memories of home along with you. Wherever your feet may take you, from AtticRaiders you’ll have a little thing to hold onto – to bring a treat, a smile or a laugh to your journey.

After all – it’s about the little things in life that make life so worth living.
Happy travels.

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www.facebook.com/AtticRaiders
www.instagram.com/atticraiders
www.AtticRaiders.deviantart.com

Shop members

  • Melissa Wartenberg

    Owner, All Around Awesome, Designer

    Melissa Wartenberg is an Edmonton based photographer and artist that meshes the style of Steampunk with practical, solid accessory designs that she creates and makes with one hand in her downtown studio.

Shop policies

Last updated on January 15, 2019
Welcome to the policy page of the Edmonton based Steampunk inspired shop AtticRaiders!
Here you will find an outlining of important policy information regarding shipping, refunds/exchanges, payment and about other peculiarities that you may not have guessed the Attic is a part of or may offer.

Here at AtticRaiders I have a philosophy of fun and of learning. This place is the continuous collage of my current artistic achievements and learning curves, a living portfolio of my art. I strongly believe that life isn’t complete without some form of expression- my work listed here at AtticRaiders is truly the birth of my most ingenious idioms, with care and thought put into every placement of each cut and curve…

Thank you for taking the time to read this page and for becoming an informed buyer. Knowledge is truly empowering and this policy page strives to present the most up to date and complete policies that I can offer to you, my customer in hopes that you feel confident that I am doing my best to offer the most fair policies possible for the both of us.

Should you need more details that the policy page information below cannot provide for you then feel free to contact me here on Etsy to ask your questions and I would be happy to help as best as I can –Thank you!

Accepted payment methods

Visa Mastercard American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
[REFUND]

Q: I got my item but I don’t like it, can I get a refund?
~Yes, after the item has been shipped back and has arrived in my hands, I would be happy to refund you.
Please ship the item with a tracking number so we both know that the other has successfully recieved the returned parcel.
Additional costs incurred to return an item, for this reason, are paid by the customer.

*If you are not pleased with your purchase, please contact me at your earliest convenience within 14 buisness days dated from the date of confirmed delivery displayed on the Canada Post tracking page results for your order.

Please give me the chance to make things right before you leave a review of 3 stars or less.
**If you choose to leave a negative review, AtticRaiders will not issue an item cost refund.

*SHIPPING COSTS ARE NOT REFUNDED (Including the return shipping costs); they are the buyer’s responsibility to pay.

Q: How long do I have to return the item?
~The buyer has 14 days, starting from the date that is marked on the Canada Post tracking page that the parcel was successfully delivered, to ask for a refund before a refund is no longer an option.

[RETURNS]

Q: What are ACCEPTABLE reasons for a return?
(But reasons are not limited to, etc.)

~ item arrived damaged
~ item is lost in the mail (if package was shipped with a tracking number)
~ poor fit
~ item defect (as a result of the workmanship and/or the materials; a flaw in the item creation, not damage due to use)

Q: What are NOT ACCEPTABLE reasons for a return?
(Reasons are not limited to but may be one or up to all of the listed reasons below: )

~ the item is late
- the item was customized or personalized by party that is not AtticRaiders
~ item is lost and was purchased with NO tracking number or insurance
- the buyer did not pick up the item and the item has been resent back to AtticRaiders
*there will be an additional fee to ship the purchase to the client again.

Q: I’ve worn my item but want to send it back, can I get a refund?
~No, worn items can not be returned.

Q: Why can’t I be refunded all of my money?
~ The shipping costs are paid to a third party, the post office, for a service to deliver the purchase to you and is not in my possession or ability to be refunded. The shipping fee is non-refundable.

[EXCHANGE]

Q: Can I exchange an item I purchased and sent back with something else I like in your shop instead?
~ Yes, I'd be happy to organize an exchange with you! Please message me through the Etsy private messaging system and I'd be happy to assist you further.

**Refunds for custom orders are explained in detail below under “CUSTOM ORDER POLICY”


[LOST ITEMS]

Q: My item hasn’t arrived and I’ve checked my post office for it and checked the status of the item online, what happens now?
~ If an item is lost and has not arrived in your hands after 30 business days have passed since it was marked as shipped, please message me on Etsy and I would be happy to open a Lost Item inquiry with the postal office if applicable.

*PLEASE NOTE: Lost items are only refunded after the inquiry has been closed and the Postal office has refunded me the value of the lost item. The amount will then be refunded to you through PayPal.

Q: Can I call you to discuss refunding with you or meet you in person?
~ I do not call people - please do not ask me to call you because I won’t. Please contact me through the Etsy messaging service

**Please see CUSTOM ORDER POLICIES for details if a custom order is lost in the mail.
Payment
Q: What kind of payment options are there for in store purchases?
~ The payment options available will be shown at the time of check out. AtticRaiders accepts Paypal, Etsy gift cards and most major credit cards as form of payment.

Q: I can’t make full payment on my recent purchase from your store; can I make a partial payment?
~No, if full payment cannot be made on an item IN-STORE that’s ready to purchase, please ask me to place the item on hold instead until a full and successful payment can be sent.

Q: Can you put an item on hold for me?
~Yes!
Any item IN STORE that has been put on hold will be put on hold for one (1) week/five (5) business days only.
If the item is not paid for by the end of the five (5) business days then the item will become available to the public for purchase again and your hold on the item will be removed.

AtticRaiders reserves the right to refuse a hold on an item.

Q: How long do I have to make payment for my purchase in your shop?
~ Please make a full and successful payment when choosing to purchase an item from AtticRaiders within five (5) business days.

- Partial payment plans (Layaway plans) are not available.

Q: Oops, I made a purchase but I changed my mind. What do I do?
~You can contact me here on Etsy to cancel the order.

Q: What about taxes and extra fees, do you pay that or do I?
~You the buyer are responsible for any additional fees that may occur. This includes but is not limited to, border fees, country tax, insuficient funds bank fee, etc.
Shipping
Q: How do you ship your items?
~ All purchases are shipped in a sturdy box, are well padded and sent with an automatic tracking number to destinations in the USA, Canada and International.

International destination shipping fees cover International Surface AIR shipping. This includes a tracking number for the safety of your purchase and the peace of mind for us both. Should you want a cheaper shipping option, limitations will begin to apply but you may ask for a different shipping option to save money OR save time.

A message will be sent to you to inform you that your purchase has been sent and a link to the Canada Post website tracking page is included in the message so you can easily check the progress of your purchase at anytime.

Q: Can I have my purchase shipped to arrive sooner?
~Yes, please contact me on Etsy for a different shipping cost estimate.

Q: Do you ship internationally?
~Yes, I can ship to any International destination with the following exception(s): Italy, Belgium, Sweden, Thailand, Brazil

Q: That’s a steep shipping fee, why is it so high?
~The shipping fee pays for a shipping option that includes a tracking number for all of the contents shipped. It is the most accurate flate rate currently available.

Charging for a shipping option with a tracking number and insurance means ,in the rare case, if AtticRaiders needs to open a claim about a lost and/or damaged package, having that tracking number and full content value listed means the claim may fall in our favor for compensation.

I believe in fair shipping costs and do my best to offer a reasonable shipping fee for each item. With tracking on the purchase, we can easily track the package at our convenience and be reassured that our package is safe.

Q: Can you ship it any cheaper?
~Yes, however please be advised that with NO TRACKING NUMBER MEANS NO REFUND! A cheaper shipping option forgoes any ability to track the parcel, disables the option for an exchange, repair, refund, exchange and return between AtticRaiders and the purchaser. Choosing a shipping option with no tracking makes the item FINAL SALE.

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I don't own the shipping companies nor can I foretell the future for when unexpected events occur that may delay a package from being delivered on time. When making a purchase, please consider the possibility that the item may be delayed for reasons outside my influence.
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* If you are unsure about your parcel - its hung up in transit etc for four (4) or more buisness days, call your local post office or call CANADA POST direct at these numbers:
- Within canada, call 1-800-267-1177
- Outside Canada, call 1-416-979-8822

** It is in your best interest to personally monitor your tracked package while it is enroute. If you notice an issue, please call your local post office or Canada Post to assist you. I only know as much as you do, based on the results displayed on the Canada Post tracking information page.


Q: Will the shipping fee change at anytime?
~All shipping estimates may be changed on short notice.

Q: Do you ship the same day?
~All non-customized items that are sold and paid in full are shipped within 1-5 business days.

Q: Can I meet you somewhere locally to pick up my purchase?
~I’d be happy to meet you at a convention I’m attending as a vendor/artist and drop off your purchase with you there but otherwise no, I do not do local drop offs.

Q: I received my parcel but I have to pay the postal office for it, why is that?
~The extra fee may be one of the additional costs that may occur while the parcel was traveling. It could be, but is not limited to, a border tax, province tax, processing fee, etc.
*This fee is not paid by AtticRaiders or myself and is the buyer’s responsibility to pay it. This additional cost has nothing to do with the original postage fee.

Q: Can you stop a parcel after its been dropped at the post?
~ No. Once its sent, its sent and AtticRaiders cannot stop or recall a package.

Q:I recieved an order but its not what I purchased, what do I do?
- Oops! My sincerest apologies! On a very,very rare occassion an order may be mixed up. Im human, I make mistakes. Please be assured this is not done intentionally and the following steps will be taken to correct the mixup:

~ a duplicate item or an item of equal or lesser value chosen by you will promptly be prepped to be shipped to you.
~ your choice will immediately be arranged for the fastest shipping option available to deliver the item to the address listed on the original purchase receipt, unless asked for otherwise.

~ if an item of lesser value has been selected to be sent in response to a mix up error by AtticRaiders, a refund of the difference in the cost will be issued via Etsy to you.

Q: I used the wrong address to make my purchase. What do I do?
~ If your order has been shipped already, there isn't anything I can do as I cannot call the post office and ask them to send the package back after it's been processed.

*In the event of a wrong address and assuming that the package is returned, the cost of reshipping a returned package is the responsibility of the buyer. An invoice will be organized by AtticRaiders and sent to the buyer to complete. )

~ If the order has NOT been shipped, the order will be cancelled and the customer will be encouraged to complete a new order with the correct address information provided.

(!) Shoppers are responsible for maintaining the information on their profiles, which includes an up-to-date address. AtticRaiders cannot be held responsible for a wrong address provided by the customer.
Additional policies and FAQs
[COPYRIGHT NOTICE]
Copyright Notice
http://www.AtticRaiders.etsy.com

Copyright © 2009-present and beyond belongs solely to AtticRaiders. The content herein, including but not limited to, all intellectual property, designs, materials and the selection and placement thereof in such designs, copy, text, photography, listing format and content is the sole and exclusive right of AtticRaiders and its subsidiaries and any attempt to copy or reproduce any of such designs, copy, text or content, by any means, electronic, manually, visually or otherwise is prohibited by law and all infringements, intentional or otherwise, shall be prosecuted to the full extent of the law.

Permission is granted for the use of images, text and content for the purpose of promoting the work contained herein in cases in which AtticRaiders is recognized and acknowledged as the sole creator of the work in question.

[IMAGES]
Images are the sole property of AtticRaiders and are not included in retail sales. Images are not for sale and are not available for photo shop interpretation.


[CUSTOM ORDERS]
- Sorry, custom orders are not accepted by AtticRaiders.

[RESALE]
AtticRaiders accessories are not to be resold. Buyers caught reselling AtticRaiders work will be denied future purchases from the store.


[PRIVACY POLICY]
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
I rely on a number of legal bases to collect, use, and share your information, including:
· as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
· when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
· if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
· as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
· Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
· Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
· Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
· Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
· Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
· Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
· Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
· Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Melissa Wartenberg , am the data controller of your personal information.

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Thank you for taking the time to become an informed buyer. Your time to read this policy page means a lot to me. Thanks again and enjoy the rest of your browse through the attic!

Cheers and happy browsing:
~Melissa :)