AuntieValsCloset's Shop Policies
For the love of vintage- I welcome you to my closet! Some items are from my personal collection and need to make room or I just could not pass it up as it was so special it needed a home. Please keep in mind vintage items have been loved. That means have lived and seen history- worn. My own items I am meticulous on the care for them; hand wash, drip dry, dry clean. 99% that may have been owned or worn by me has never seen a a dryer. I want them to last generation after generation ( I have vintage clothes that I picked up at the age of 13 still in fine condition and still wear them!).
I can not speak for the care of items that have not previously owned by myself. Please keep in mind these items have been worn unless otherwise stated. I would not sell anything in a condition that I would not wear myself. Although some people like to re-purpose items (I do to) I would clearly state that in my description as well and look over all items for flaw, I do my best to identify any issues.
Please note I only use an Eco-friendly dry cleaner
All items are as is ***Be sure to read descriptions this includes measurements. Compare measurements to items you own that are similar. Remember a vintage size ten does not equate to today's standard of a size ten***
****Please contact me with any questions***
Payment is due upon purchase but **I will reserve items for 7 days after the 7th day the item will be re listed- I will contact you before re-listing*** Payment method preferred is Paypal I do accept credit cards through Etsy and I will take money orders~ if money order is not received within seven business days from the date purchase initiated the item will be re-listed. At the seventh business day if payment is not received I will contact you regarding this to try to resolve. If I do not hear back from you three days after I have contacted you for resolution item will be re-listed. That gives more than enough allotted time to get funds out for your purchase.
***No personal checks***
Shipping rate posted through the USPS. I LOVE to ship out the next day if I can! Please contact me for shipping rates outside of United States if not listed. I will continue to strive to keep shipping rates down as best I can this has been most challenging.
Items shipped within the US are shipped priority mail unless noted otherwise , I often use a pro rated packages if the item is heavy. If an item is needed immediately please let me know so I may accommodate your need. You will be responsible for any additional charge for the accommodation of the expedited delivery.
International orders are first class, over 4 pounds items must be shipped Priority International.
If you buy more than one item from me I would prefer to combine shipping, I know I like that and it saves you money!
You will be notified when item has been shipped and receive confirmation number.
Shipping customs duty fees taxes tariffs are the responsibility of the buyer.
Custom forms can not be marked as gift, etc.
If you wish for an item to be shipped differently please contact me.
If you live close by we can met to exchange :)
Refunds and Exchanges
If you feel that I misrepresented the condition of an item please contact me for resolution.
If an item needs to be returned you will be responsible for the fee of shipping the item back.
14 day return policy
Additional Policies and FAQs
Please be sure to:
Read descriptions this includes measurements. Compare measurements to items you own that are similar. Remember a vintage size ten does not equate to today's standard of a size ten. If you find that an item does not fit take it to a tailor modifications can be made to have an item tailored just for you.
All measurements are taken of items when laying flat. Multiply times two to get the measurement. I suggest comparing to a similar item you have.
Bust is measured from armpit seam to armpit seam.
Waist measurement is taken the same way at the narrowest point of waist
Hips are also done the same at the widest point of hips
Shoulders are measured from shoulder seam to shoulder seam across the front of the item.
Any other measurements will be stated in description.
Any vintage item that is new with tag (NWT) has not been laundered so as to keep tags on garment and in original condition. No dry cleaner will touch an item with the tags still on it.
Please note I only use an Eco-friendly dry cleaner.
**** Please contact me with any questions you may have, I love to interact with fellow Etsy folks :) ***
Last Updated June 2, 2015