Authenticaa

Metal & Wood Art, Home and Baby decor, Custom metalwork

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Announcement    Authenticaa is Texas based company headed by 2 French sisters, Ariane and Alexia. We design home decor and furnishing pieces made of metal and/or reclaimed wood. We focus on natural and organic materials and shapes. Most of our designs are inspired by Earth, nature and wildlife.
All our products are handmade in Austin, Texas.

Announcement

Last updated on Mar 1, 2019

Authenticaa is Texas based company headed by 2 French sisters, Ariane and Alexia. We design home decor and furnishing pieces made of metal and/or reclaimed wood. We focus on natural and organic materials and shapes. Most of our designs are inspired by Earth, nature and wildlife.
All our products are handmade in Austin, Texas.

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Authenticaa

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Authenticaa

Reviews

Average item review
5 out of 5 stars
(295)
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Quality 55 Shipping 65 Customer service 52

About Authenticaa

Sales 1,673
On Etsy since 2013
Video summary: This is a short video to sho you how we assemble our duck family.

Two expat sisters from France having fun creating home decor.

We are two sisters, born in Rennes, France but now living in Austin, TX. Alexia moved to New Jersey some 20 years ago and married a true American. They have three beautiful kids and now all live in Austin. Ariane joined her sister five years ago, crossing the Atlantic with husband and kids (three beautiful kids as well... of course).

Together, we decided to bring a French and European touch to the Home Decor market and looked for authenticity. Authenticaa was born (2 A's for Ariane and Alexia), inspired by Earth, using material from nature: metal and wood mainly.

The adventure started in September 2012 when browsing ideas, we finally decided to take the giant step that brought us here. We hope you'll enjoy our products as much as we enjoyed designing, creating and sharing each one of them.

Being moms and sharing the planet with y'all, we think the minimum we can do is add beauty, not pollution. We use natural products, reclaimed wood, natural stains and reduce our carbon footprint to the minimum. We buy American and only import products that aren't produced locally.

Our products are the fruit of a long process, from research, design to trial, production, quality control and fun!

Inspired by nature, most of our design revolve around it: flowers, leaves, animals, and organic shapes.

We hope you'll enjoy our products as much as we enjoyed designing them.

Shop members

  • Ariane & Alexia

    Owner, Designer

    We're 2 sisters, born in France, living in Austin, TX. Together, we decided to bring a French touch to the Home Decor market and looked for authenticity. Authenticaa was born (2 A's for our names), inspired by Earth, using material from nature.

Shop policies

Last updated on February 23, 2018
Thank you for considering out art. All our pieces are made of reclaimed wood and metal and inspired by nature. We love to make meaningful pieces of art and work closely with our customers to customize them to their needs and decor.

We are designers, makers, and sellers but we're also consumers. And as consumers, we do not enjoy being sold something for what it's not, paying more than the value of an item, or not having a person to talk to.

We want you to be happy, so don't hesitate to tell us about your project.

Ariane and Alexia at Authenticaa

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns

If you're not satisfied with your purchase, most items may be returned by mail in original condition within 30 days of purchase. Returns will be refunded in the same form of tender as the original transaction.
Customized items can NOT be returned. (Yard signs with address or trophies for example)


Shipping Expenses

Items must be shipped to us prepaid and insured by the customer. This information is detailed in Returning an Item and is also printed out and included with your order.

Shipping Expenses are non-refundable unless the return is a result of a manufacturing defect or our shipping error. If such an event occurs, please contact us immediately to arrange the return and we will refund all shipping expenses.

There is NO restocking fee.
Payment
For any custom order, we charge a design fee that is non refundable and must be paid upfront. This fee covers the design time and rendering. While customized to your specifications, the design belongs to Authenticaa and we reserve the rights to re-use it partially or fully, for promotional purposes or resale.
Shipping
Shipping

We now ship worldwide!
Shipping is determined by weight, size, and postal zones. Enter your zip code or country to see the lowest shipping cost (USPS or UPS ground, depending on the product selected).

We do have a limited stock of every item we sell. Allow 2-3 weeks for production before shipping. If we have the item in stock, we'll ship it the same day. If we are encountering some delays, we will inform you immediately. If you need something shipped quicker, contact us before and we'll see if we can accommodate you.

Delivery

If the product you receive is damaged or is not what you ordered, contact us for return details. Shipping and exchange will be on us. Just make sure you contact us beforehand.
Additional policies and FAQs
FAQS

1- Can I order one of your piece in a different color?
The answer is yes. We carry a lot of different colors and can probably match a wall accent if you give us the paint reference. To do so, proceed with your order and add a comment with the colors you want. Or send un a convo, we answer really fast.

2- I like the Parade of Elephants but it is too large for my wall. Can you make it smaller?
Yes. Give us you dimensions and we'll make sure to keep everything proportionate:) Simply order and add a comment so we can care of that.

3- My nursery room has a forest theme. I like the Parade of Elephants but could you do something like bears instead?
Yes we can! This kind of order is a custom one. Tell us what you want and we'll probably be able to do it. Custom order are an extra $50 to $65 depending on projects.

4- I love your trophies. How much do they cost?
It depends... Of how many trophies you want the size, the material, the tags, the complexity... There is a design fee to start with, so if you only want one trophy, it is not very cost effective. Prices range from $11/piece to $40+/piece for large, intricate ones. Most of our trophies cost less than $20 piece. Some designs require us to do one prototype. This is typically billed as an extra trophy ($15 to $30).

5- I love the Lion Head but would like to get a very large one, about 4' x 4'. Is it possible?
Yes and No... Our machine allows us to cut on metal sheets that are 2' x 2', meaning that the lion head could not be bigger than that. But the wood frame can be wider. We can also add some metal letters to occupy the empty space if needed.