Please note that Etsy sellers are not responsible for customs charges. If shopping from overseas please know your country's customs laws before making purchase.

Please note that while I do my best to make and ship items in a timely fashion, shipping is a separate process that sellers have little control over. If you are having an issue with shipping I will do my best to help remedy the situation, but cannot be held responsible for delays in shipping, particularly on international orders.

If the ring you have purchased from me is not the right size, in most cases I can make another one for you in the correct size to be exchanged via post. If requesting a size exchange within a month of receiving original ring, I charge $3.50 for return shipping. If requesting a size exchange after one month of receiving original ring, I charge a $15 re-sizing fee plus $3.50 for shipping.

I am happy to offer exchanges of items for store credit or another item of equal value. Original order must be re-sellable (not damaged and not personalized in a way that makes it unsellable to the public).

I reserve the right to accept returns on custom-made jewelry at my own discretion. Most of these items are made to order, so it is difficult for me to accept returns for refund if I have just taken the time to craft your piece from scratch. If I do accept a return, the jewelry must be re-sellable (not damaged and not personalized in a way that makes it unsellable to the public) and request must be within one month of delivery of jewelry. If you leave a negative public review on my shop without contacting me first to find a solution, you are negating your right to an exchange or a refund - I'm a person, just talk to me. If you are not happy with your purchase for any reason please let me know - I will do everything in my power to help make it right!

♥Thank you so much!!♥
Adrienne