AutumnJo is taking a short break
Reviews
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Anonymous on Aug 4, 2013
5 out of 5 starsPerfect as usual!! Order from Autumn if you want to have fabulous decor at your party :)
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Anonymous on Jul 5, 2013
5 out of 5 starsI purchased personalized cocktail umbrellas from Autumn Jo for my wedding. Great product! Everyone loved them and it added a really nice personal touch!
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Anonymous on Jun 15, 2013
5 out of 5 starsGreat product! Purchased for my wedding, and I can't wait to share them with my guests!
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Anonymous on May 28, 2013
3 out of 5 starsfor $1 each piece (plus shipping), I expected more but they are cute. Angle of each umbrella varies, so keep that in mind for intended use.
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Anonymous on Mar 11, 2013
5 out of 5 starsbeautiful... cant wait for cocktail hour! nthank you so much
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Anonymous on Feb 7, 2013
5 out of 5 starsLOVE THEM ! THEY ARE ADORABLE !
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Anonymous on Jan 30, 2013
5 out of 5 starsso well made and came so quickly
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Anonymous on Jan 30, 2013
5 out of 5 starsthese are adorable - like the long stick
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Shop policies
Etsy Conversation:
http://www.etsy.com/convo_new.php?to_username=AutumnJo
Accepted payment methods
Returns and exchanges
I gladly accept returns and exchanges
I don't accept cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
All refund and exchange requests must be made within 14 days of delivery. All acceptable refunds require the item to be mailed back in the original condition with all of the packing materials included. Buyer pays all shipping charges.
If an item is incorrect or damaged, please contact me and I will happily replace the item.
A 50% non-refundable deposit will be retained upon cancellation or refund request for all custom orders.
Payment
All orders not paid in full within 2 days/48 hours will be cancelled.
Shipping
Most items will ship USPS Parcel Post (up to 9 days for delivery in the US).
An extra charge will be assessed for rush orders. A rush order is anything that needs to be shipped before the published processing time. An extra $25 will be charged and expedited shipping charges will apply. Please contact me prior to purchase to ensure I am available and to discuss the details.
Please verify that your address is correct at checkout as I will ship to that address. If this is a gift, please make sure the address is correct at checkout. Also include any special handling details and I will not put a price invoice in the package.
I ship international! Please note that buyers are liable for any relevant customs and import duties.
Additional policies and FAQs
I will send proofs for some Custom Orders. Please make sure to approve them within 24 hours to ensure a timely shipment.
Shop Hours
This is a hobby for me so unfortunately my “real” job has priority over my creating. Please refer to the hours listed below to set the expectation for answering questions, fulfilling orders and shipping. I live and work in Austin, Texas, USA so all times are listed in central time.
Sunday: 12 - 5 pm
Monday: 6 - 9 pm
Tuesday: 6 - 9 pm
Wednesday: 6 - 9 pm
Thursday: closed
Friday: closed
Saturday: 8 am - 12 pm