LunaLapisArt

Genuine raw and cut crystal jewellery

Newtownards, United Kingdom · 49 Sales

LunaLapisArt

Genuine raw and cut crystal jewellery

Newtownards, United Kingdom 49 Sales On Etsy since 2011

5 out of 5 stars
(16)

Announcement   Welcome to LUNA LAPIS - genuine raw and cut crystal jewellery for bohemians and free spirits!

I am a proud member of the Etsy Ireland Team.

Announcement

Last updated on Feb 16, 2017

Welcome to LUNA LAPIS - genuine raw and cut crystal jewellery for bohemians and free spirits!

I am a proud member of the Etsy Ireland Team.

Lauren Dawson

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Lauren Dawson

About

Genuine raw and cut crystal jewellery for bohemians and free spirits.

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Shop policies

Last updated on February 21, 2017
Hello and welcome to LUNA LAPIS!

You may remember me as 'Avec Amour Lauren'? Well, I have rebranded and changed to LUNA LAPIS to reflect my new products; genuine raw and cut crystal jewellery.

Luna Lapis means Moon Stone in Latin, and the name is also inspired by my beautiful cat Luna who is a wee free spirit!

I hope my new designs will appeal and inspire the bohemians and free spirits amongst you!

I am starting with re-launching my jewellery first, with art and gifts coming later in the year.

Follow me on Instagram, Facebook, Twitter, and Pinterest and say hello!

www.facebook.com/LunaLapisArt
Instagram & Twitter: @LunaLapisArt
www.pinterest.com/LunaLapisArt


Namaste,
Lauren

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
PAYMENT
I can only except payment by Paypal.
Items will be despatched within 1 - 2 working days of receiving your full cleared payment.

CANCELLATION
Unfortunately items can not be cancelled or amended once payment has been made and the item has been dispatched.
However, if you have made an error (for example you have selected the wrong item or chain length) please get in touch with me ASAP before I ship the item so I can amend your order.

VAT / TAX
VAT and tax has already been included in the item price so therefore there will be no extra costs from myself other than the stated shipping costs.
Shipping
DELIVERY
Some of my items are made to order, so will be despatched within 1 - 2 working days of receiving your full cleared payment.
To keep shipping costs low for you, items will be shipped second class Royal Mail within the UK, and standard international for everywhere else Worldwide.

Items within the UK should arrive within 3 - 5 working days of placing your order but I can not take responsibility for delayed delivery caused by Royal Mail. International delivery will take slightly longer depending on airmail.
I will contact you when items are despatched.

If you live locally to Belfast, I am happy to arrange local collection with you if possible - just send me a conversation message to discuss if this is possible before you place your order.

IN A HURRY? / FAST TRACK DELIVERY
I am happy to offer a Fast Track Delivery option for UK orders only to arrive within 2 - 3 working days of placing your order. For fast track delivery I would require that you allow me 1 working day to prepare your item and ship before 12noon the following day.
For example if you place an order on a Monday and request fast track delivery, it would be posted before 12noon on Tuesday, and will arrive with you on a Wednesday. (Please note that Friday or Weekend orders will not be posted until Monday morning.)

Fast Track Delivery will be charged at £7.75 for postage and packaging and can be selected at checkout from the drop-down shipping menu.

If you have any questions about Fast Track Delivery, please send me a conversation message before placing your order and I will be happy to answer.


INTERNATIONAL DUTIES / CUSTOMS
Please note; International buyers (outside the UK) are responsible for any and all duties and customs charges that may be incurred.

PACKAGING
All items are beautifully packaged with care - perfect for a gift - and sent within a protected, padded parcel for safe transit.
Refunds and Exchanges
RETURNS
If you change your mind, I will happily exchange an item for another of equal or higher price up to 14 days after item has been despatched. Unfortunately I can not except refunds.
If the new item you are exchanging it for is of a higher price, then the new item will be despatched once the difference in price has been paid in full. I can not exchange an item for a new one of a lower price as I can not give out refunds - but you may put the difference in price towards a second item.

Please note if you decide to return an item to me for an exchange within 14 days, please contact me first before you post it back to me (so I know to expect it in the post).
If you decide to return an item to me for an exchange within 14 days, you will be required to pay all shipping fees (including return postage to you).

EARRINGS
Please note I can not refund or exchange earrings due to hygiene regulations - unless damaged during shipping, in which case you will receive a new pair.

DAMAGES
I take care when packaging items to ensure they do not get damaged during shipping. If in the unlikely event that you find your item arrives damaged in the post then please contact me immediately so I can take back your damaged item and replace your item free of charge.

UNDELIVERED ITEMS
I can not take responsibility for lost or undelivered items (if in the unlikely event your item is undelivered please inform me so I can raise an issue with Royal Mail and try to make it right with you.
Additional policies and FAQs
GENUINE CRYSTALS
All my jewellery featuring stones are made with genuine crystals and will each have their own unique characters and colours. Please bear in mind that colours of the crystals may vary slightly than those listed, and shapes and inclusions will also vary. The crystals in the photograph listing may be for example purposes only, and may not be the exact same crystal you will receive. The beauty of each crystal is their uniqueness!

CARE OF GENUINE CRYSTALS
Please note that crystals are genuine, and as such must be cared for properly to ensure they retain their natural, beautiful qualities.
All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.
It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.

CUSTOM ORDERS / COMMISSIONS
Please get in touch if you would like to commission a slightly different item than those I have on offer, or if you would like a number of items to match (perhaps for special occasions, such as bridesmaids gifts) and I will do my best to accommodate your request if possible.

FEEDBACK
I hope you are delighted with your item - and I hope that you will leave me positive feedback on Etsy and share your shopping experience with me to others!

If you have any issues at all with your purchase then please get in touch with me first so I can do my very best to make you happy before you leave feedback.

More information

Last updated on Apr 20, 2017
Frequently asked questions

Do you gift wrap?

All my pieces are beautifully wrapped with care in re-purposed paper and an organza bag so are ready to gift. If you would like the item to be delivered to the person receiving it as a gift directly - simply enter their address at checkout, and leave me a note to say that it is a gift so I know to exclude your receipt with the price on it!

I also offer a 'Gift Wrap and Note' option in the shipping pricing section at checkout. For an extra 50p I will wrap the item in tissue paper and add a beautiful little card which I can write a personalised message on for you - simply leave me a note at checkout with the message you would like me to write inside.

How do I care for my crystal jewellery?

My jewellery features genuine crystals, and as such must be cared for properly to ensure they retain their natural, beautiful qualities.

All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.

It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.

Where I can I buy your jewellery in person?

I currently do not stock in shops (but I am hoping to soon).

I am based in Northern Ireland and frequently exhibit at the Fine and Dandy Market in the Crescent Arts Centre, Belfast. More info here: https://www.facebook.com/fineanddandymarket/

For information on other events and markets I will be exhibiting at, please follow me on Facebook: http://www.facebook.com/LunaLapisArt