BBBsuppliesCRAFTSHOP

Washi Tape + Craft Supplies to inspire your creativity

LA, California
21,178 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    🖤 Thank you @KellyWearstler 🙌 for choosing our shop for your washi tape in your gift wrap collaboration with pinterest🖤
https://www.pinterest.com/kellywearstler/kelly-x-pinterest/the-gift-of-giving/

❤️ Featured in HGTV Magazine! ❤️
https://www.pinterest.com/pin/482025966359592257/

CURRENT PROMOTIONS

🙌 Free shipping on all domestic orders over $35 🙌

🍁FALL INTO FALL SALE l🍁
Select items on sale from 10-50% off.

✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨

Welcome to BBB supplies CRAFT SHOP!
We strive to offer good prices, on-trend craft supplies, plus the BEST customer service possible.

>>> Packaging
Some of my tapes are designed and produced by my shop, but I also purchase curated items from other trusted vendors too. If an item is pre-packaged in plastic by that vendor, it will arrive individually wrapped in plastic, but on most of my items, whenever possible, I try not to use plastic wrap or baggies. It's wasteful for the environment, plus, truthfully it just raises the cost of the tape because vendors work the packaging cost into the cost they pass on to the customer. So it's our goal to try not to use plastic wrap, baggies, or labels. We do take care to package your order though, and personally think our packaging is cuter than any wasteful plastic. Your items will arrive wrapped together in one of our organza bags, which we hope you will also repurpose the organza bags around your home or when you regift. 🙌

>>> OUR OTHER SHOPS
BBB Supplies // Silver, Gold & Bronze Plated Charms.
https://www.etsy.com/shop/BBBsupplies

BBB Supplies Luxe // Sterling Silver & Vermeil Charms, and Natural stones
https://www.etsy.com/shop/BBBSuppliesLuxe

>>>SHIPPING
All orders ship within 1-4 business days from Encino, CA 91316. Please allow for the 1-4 business day processing + USPS 3-7 business day shipping time.
See our policies for full shipping information.

>>>JUST CONVO US
Our customer happiness is VERY important to us. Just convo us with any questions! That's the perk of dealing with a U.S. Small business owner. We can talk directly and make sure you are a happy customer!

Please be patient though 🙏 it can take up to 48 hours for a reply AND we are closed Sat-Mon. I am not Amazon with 24-hour customer service available. Your convo is very important to me, but we are a small shop doing large quantities of orders. I personally answer the convos and do not allow my employees to do this. I will answer within 48 hours. I am ALWAYS happy to help. Customer service is more than a feedback rating to me!

>>>100% HAPPINESS GUARANTEE
100% happiness guarantee. You can ALWAYS return any item you are not 100% satisfied with for a full refund (less S&H, unless of course, we are at fault). We want you to be confident when shopping with BBB Supplies.
See our return policy for more details.

Craft with Joy!
Raven + the BBB Supplies Team

Announcement

Last updated on Sep 7, 2021

🖤 Thank you @KellyWearstler 🙌 for choosing our shop for your washi tape in your gift wrap collaboration with pinterest🖤
https://www.pinterest.com/kellywearstler/kelly-x-pinterest/the-gift-of-giving/

❤️ Featured in HGTV Magazine! ❤️
https://www.pinterest.com/pin/482025966359592257/

CURRENT PROMOTIONS

🙌 Free shipping on all domestic orders over $35 🙌

🍁FALL INTO FALL SALE l🍁
Select items on sale from 10-50% off.

✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨ ✨

Welcome to BBB supplies CRAFT SHOP!
We strive to offer good prices, on-trend craft supplies, plus the BEST customer service possible.

>>> Packaging
Some of my tapes are designed and produced by my shop, but I also purchase curated items from other trusted vendors too. If an item is pre-packaged in plastic by that vendor, it will arrive individually wrapped in plastic, but on most of my items, whenever possible, I try not to use plastic wrap or baggies. It's wasteful for the environment, plus, truthfully it just raises the cost of the tape because vendors work the packaging cost into the cost they pass on to the customer. So it's our goal to try not to use plastic wrap, baggies, or labels. We do take care to package your order though, and personally think our packaging is cuter than any wasteful plastic. Your items will arrive wrapped together in one of our organza bags, which we hope you will also repurpose the organza bags around your home or when you regift. 🙌

>>> OUR OTHER SHOPS
BBB Supplies // Silver, Gold & Bronze Plated Charms.
https://www.etsy.com/shop/BBBsupplies

BBB Supplies Luxe // Sterling Silver & Vermeil Charms, and Natural stones
https://www.etsy.com/shop/BBBSuppliesLuxe

>>>SHIPPING
All orders ship within 1-4 business days from Encino, CA 91316. Please allow for the 1-4 business day processing + USPS 3-7 business day shipping time.
See our policies for full shipping information.

>>>JUST CONVO US
Our customer happiness is VERY important to us. Just convo us with any questions! That's the perk of dealing with a U.S. Small business owner. We can talk directly and make sure you are a happy customer!

Please be patient though 🙏 it can take up to 48 hours for a reply AND we are closed Sat-Mon. I am not Amazon with 24-hour customer service available. Your convo is very important to me, but we are a small shop doing large quantities of orders. I personally answer the convos and do not allow my employees to do this. I will answer within 48 hours. I am ALWAYS happy to help. Customer service is more than a feedback rating to me!

>>>100% HAPPINESS GUARANTEE
100% happiness guarantee. You can ALWAYS return any item you are not 100% satisfied with for a full refund (less S&H, unless of course, we are at fault). We want you to be confident when shopping with BBB Supplies.
See our return policy for more details.

Craft with Joy!
Raven + the BBB Supplies Team

Items

21178 Sales
 

All Items

BBBsuppliesCRAFTSHOP

Contact shop owner

BBBsuppliesCRAFTSHOP

Reviews

Average item review
5 out of 5 stars
(4410)
See reviews that mention:
Quality 298 Shipping 696 Customer service 250

About BBBsuppliesCRAFTSHOP

Sales 21,178
On Etsy since 2015

Shop members

  • Raven

    Owner

    ✨ I love to create. I was an Interior Designer, who fell into graphic design, which led to washi tape design and the rest is history! I love my customers, I love my shop, and I love crafting. ✨

  • Tru

    Assistant

    🙌 OG employee & legit lady-boss. She cn do it all from helping me with listings, packaging your orders with care, & helping me keep on top of the dreaded inventory. She is truly the responsible adult around here, keeping us all focused. 🙌

  • Micky

    Assistant

    The "Creative" around here. He is best when behind the camera photographing product, but he also assists with packaging, inventory, and is a talented Spotify playlist DJ, which makes the workday more enjoyable.

  • Bud

    Owner

    Co-founder of my shops- for 14 years he's been encouraging me and has been by my side every step of the way. He is very serious and we joke that he is HR around here, because everyone has to bribe him with treats to keep their job!

  • Bear

    Assistant

    He has absolutely no helpful skills, except being cute & break up our day with his silly personality. He thinks he is shop security when the delivery men arrive, but his bark is worse than his bite!

Shop policies

More information

Last updated on May 6, 2021
Frequently asked questions
How long will it take to get my order?

All orders ship within 1-4 business days from West Hollywood, CA 90046. Please allow for up to 4 business day processing + USPS 3-7 business day shipping time. However, as you can see from our reviews, we usually ship FAST! It's rare that we are backed up to a maximum of 4 business days- but it does happen, so that is why there is a window.

Delivery time depends on your distance. We do not give you shipping lead times. You can go to the USPS website and use our zip code to find out their estimate, unfortunately, we are not able to give you lead times through our label app.

What if I want to expedite my order?

We do allow shipping upgrades so you have the option to add priority or express shipping through USPS. If you chose the upgrade, it will add the cost automatically to your cart to cover the upgrade cost. Please note, this does not expedite the BBB Supplies processing time. If you convo us, and we can accommodate, we will but we can not always get orders out any faster as our offices are closed Saturday-Monday.

Why has my convo not been answered yet?

We strive to offer the BEST customer service we can☺ We LOVE our customers and each and every question is important to us. We ask that you please understand that it may take up to 48 hours to receive a response (longer on weekends as we are closed Saturday-Monday). We are a very small shop, and we only have so many hands. Thank you for your understanding and patience.

Do you offer discounts on bulk orders?

We do offer discounts on bulk orders. If you meet the minimums listed below in your cart, you will be able to use the corresponding coupon code at checkout.
$150-$300 15% off (bulk15)
$300-$500 20% off (bulk20)
$500-$1000 25% off (bulk25)
$1000+ Convo us directly

We do not always keep bulk quantities in stock. Convo us if you want to order more than we have in stock. We will create a custom listing for you and give you a lead time to produce the style washi you want. All orders must be prepaid before we put any items into production.

What if my order is not what I expected?

We do provide accurate photos and try our hardest to give you photos to show the scale, but we do not shopping online is not always easy. If your order is not what you expected, we have a 100% happiness guarantee. We accept returns postmarked within 30 days, no questions asked. Once the item is received we will issue a full refund (less S&H, unless of course we are at fault).
Our return address is:
BBB Supplies
4950 Louise Ave Unit 202
Encino, CA 91316

We strongly recommend that you return to us using a trackable method as we are not responsible for lost packages.

There is a problem with my order, what do I do?

We strive to provide high-quality products, photos and customer service. If there is a problem with your order, please convo us first. We will get back to you within 48 hours and make sure we satisfy any requests or problems you may have.

Please do NOT leave us a negative review based on USPS but only on the product and service. We are an online shop and thrive on positive reviews. We always encourage you to be honest about our products and your experience ☺ because we know that would be a 5 star rating every time!

Why isnt my tape sticking like I saw on an internet blog post?

Well, oftentimes bloggers are using modge podge and poly to adhere the tape to strange surfaces. Even so, our tapes will work in most of those scenarios but we are not responsible that it does not stick to everything you could ever think of (and yes, we get some interesting ones). If you have any trouble you can always convo us. If it's a lemon we will refund, If it's your application, we will not refund your order. We will oftentimes still allow a return (even with the tape used, as we can use in Pinterest promotions) so please message us to discuss but we appreciate our customers being reasonable, just as we are.