BBBsuppliesCRAFTSHOP

>>> Craft Supplies to inspire your creativity >>>

West Hollywood, California On Etsy since 2015

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

BBBsuppliesCRAFTSHOP

>>> Craft Supplies to inspire your creativity >>>

West Hollywood, California | 12,274 Sales

%s out of 5 Stars

Announcement    I am still shipping orders on in-stock items and shipping on time! However, My staff is off until at least April 1st (with pay), until the Mayor says it is safe to open non-essential businesses. I am wearing many more hats than I am used to so there will be some delays in my replies to convos. Please be patient 🙏. Your questions and concerns are very important to me.

Also, I cannot accept custom orders or restock requests at this time. My casting house is not open since Los Angeles non-essential businesses are closed. As soon as it reopens, I will hopefully be back to functioning at full capacity.

Warmly,
Raven

Featured in HGTV Magazine!
https://www.pinterest.com/pin/482025966359592257/

>>> CURRENT PROMOTIONS >>>
Free shipping on all orders over $35 // Coupon Code FREESHIP35

>>>Welcome to BBB supplies CRAFT SHOP!!! >>>
We strive to offer good prices, on-trend craft supplies, plus the BEST customer service possible.

>>> OUR OTHER SHOPS >>>
BBB Supplies // Silver, Gold & Bronze Plated Charms.
https://www.etsy.com/shop/BBBsupplies

BBB Supplies Luxe // Sterling Silver & Vermeil Charms, and Natural stones & Druzes
https://www.etsy.com/shop/BBBSuppliesLuxe

>>>SHIPPING >>>
All orders ship within 1-3 business days from West Hollywood, CA 90046. Please allow for the 3 business day processing + USPS 3-7 business day shipping time. Please read our policies for full shipping information.

>>>JUST CONVO US >>>
Basically, our customer happiness is VERY important to us. Just convo us with any questions! That's the perk of dealing with a U.S. Small business owner. We can talk directly and make sure you are a happy customer!

Please be patient, it can take up to 48 hours for a reply AND we are closed Sat-Mon. I am not Amazon with 24-hour customer service available. We are a small shop doing large quantities of orders. I personally answer the convos and do not allow my employees to do this. I will answer within 48 hours and yes, your order is VERY important to me. You are my business:))))) I am ALWAYS happy to help. Customer service is more than a feedback rating to me!

>>>100% HAPPINESS GUARANTEE>>>
100% happiness guarantee. You can ALWAYS return any item you are not 100% satisfied with for a full refund (less S&H, unless of course, we are at fault). See our return policy for more details. We want you to be confident when shopping with BBB Supplies.

We truly appreciate & treasure your business!
BBB Supplies

Announcement

Last updated on Mar 28, 2020

I am still shipping orders on in-stock items and shipping on time! However, My staff is off until at least April 1st (with pay), until the Mayor says it is safe to open non-essential businesses. I am wearing many more hats than I am used to so there will be some delays in my replies to convos. Please be patient 🙏. Your questions and concerns are very important to me.

Also, I cannot accept custom orders or restock requests at this time. My casting house is not open since Los Angeles non-essential businesses are closed. As soon as it reopens, I will hopefully be back to functioning at full capacity.

Warmly,
Raven

Featured in HGTV Magazine!
https://www.pinterest.com/pin/482025966359592257/

>>> CURRENT PROMOTIONS >>>
Free shipping on all orders over $35 // Coupon Code FREESHIP35

>>>Welcome to BBB supplies CRAFT SHOP!!! >>>
We strive to offer good prices, on-trend craft supplies, plus the BEST customer service possible.

>>> OUR OTHER SHOPS >>>
BBB Supplies // Silver, Gold & Bronze Plated Charms.
https://www.etsy.com/shop/BBBsupplies

BBB Supplies Luxe // Sterling Silver & Vermeil Charms, and Natural stones & Druzes
https://www.etsy.com/shop/BBBSuppliesLuxe

>>>SHIPPING >>>
All orders ship within 1-3 business days from West Hollywood, CA 90046. Please allow for the 3 business day processing + USPS 3-7 business day shipping time. Please read our policies for full shipping information.

>>>JUST CONVO US >>>
Basically, our customer happiness is VERY important to us. Just convo us with any questions! That's the perk of dealing with a U.S. Small business owner. We can talk directly and make sure you are a happy customer!

Please be patient, it can take up to 48 hours for a reply AND we are closed Sat-Mon. I am not Amazon with 24-hour customer service available. We are a small shop doing large quantities of orders. I personally answer the convos and do not allow my employees to do this. I will answer within 48 hours and yes, your order is VERY important to me. You are my business:))))) I am ALWAYS happy to help. Customer service is more than a feedback rating to me!

>>>100% HAPPINESS GUARANTEE>>>
100% happiness guarantee. You can ALWAYS return any item you are not 100% satisfied with for a full refund (less S&H, unless of course, we are at fault). See our return policy for more details. We want you to be confident when shopping with BBB Supplies.

We truly appreciate & treasure your business!
BBB Supplies

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BBBsuppliesCRAFTSHOP

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BBBsuppliesCRAFTSHOP

Reviews

Average item review
5 out of 5 stars
(2758)
See reviews that mention:
quality 201 shipping 438 customer service 180

About BBBsuppliesCRAFTSHOP

Sales 12,274
On Etsy since 2015

Around the web

Shop policies

More information

Last updated on Jul 6, 2017
Frequently asked questions
How long will it take to get my order?

All orders ship within 1-3 business days from West Hollywood, CA 90046. Please allow for up to 3 business day processing + USPS 3-7 business day shipping time.
Delivery time depends on your distance. We do not give you shipping lead times. You can go to USPS website and use our zip code to find out their estimate, unfortunately, we are not able to give you lead times through our label app.

What if I want to expedite my order?

We do allow shipping upgrades so you have the option to add priority or express shipping through USPS. If you chose the upgrade, it will add the cost automatically to your cart to cover the upgrade cost. Please note, this does not expedite the BBB Supplies processing time. If you convo us, and we can accommodate, we will but we can not always get orders out any faster as our offices are closed Saturday-Monday.

Why has my convo not been answered yet?

We strive to offer the BEST customer service we can☺ We LOVE our customers and each and every question is important to us. We ask that you please understand that it may take up to 48 hours to receive a response (longer on weekends as we are closed Saturday-Monday). We are a very small shop, and we only have so many hands. Thank you for your understanding and patience.

Do you offer discounts on bulk orders?

We do offer discounts on bulk orders. If you meet the minimums listed below in your cart, you will be able to use the corresponding coupon code at checkout.
$150-$300 15% off (bulk15)
$300-$500 20% off (bulk20)
$500-$1000 25% off (bulk25)
$1000+ Convo us directly

We do not always keep bulk quantities in stock. Convo us if you want to order more than we have in stock. We will create a custom listing for you and give you a lead time to produce the style washi you want. All orders must be prepaid before we put any items into production.

What if my order is not what I expected?

We do provide accurate photos and try our hardest to give you photos to show the scale, but we do not shopping online is not always easy. If your order is not what you expected, we have a 100% happiness guarantee. We accept returns postmarked within 30 days, no questions asked. Once the item is received we will issue a full refund (less S&H, unless of course we are at fault).
Our return address is:
BBB Supplies
8149 Santa Monica Blvd. #114
West Hollywood, CA 90045-4912

We strongly recommend that you return to us using a trackable method as we are not responsible for lost packages.

There is a problem with my order, what do I do?

We strive to provide high-quality products, photos and customer service. If there is a problem with your order, please convo us first. We will get back to you within 48 hours and make sure we satisfy any requests or problems you may have.

Please do NOT leave us a negative review based on USPS but only on the product and service. We are an online shop and thrive on positive reviews. We always encourage you to be honest about our products and your experience ☺ because we know that would be a 5 star rating every time!