Courtney Foster on Nov 11, 2014
Cute pants! I can't wait for my little girl to get here so that I can try them out.
Bri on Nov 4, 2014
My favourite liners, they absorb really well!!! I also love that they are think and don't bulk up the diapers.
We hope to do our "little bit" in becomming more eco-responsible.
We are a family based, Canadian shop.
Accepted payment methods
- Other Method
We accept PAYPAL for all buyers. If you do not have a Paypal account, you can still use Paypal (and not sign up) with your current credit card as the funding source. Click through at check out for instructions.
Interact EFT is available for CANADIAN customers only at this time due to international banking complexities. At check out, select "other" from the payment methods. Please leave the password to claim funds in the note to seller box when you place your order. Funds should be sent to michelle [!at] bbbuttsdiapers.com via your online banking institution.
You may choose to make payment via personal cheque. Please be aware however, that your order will not ship until your cheque clears. This may take up to two weeks after your cheque arrives here. Also, in the case of the cheque not clearing, a NSF charge will be applied in the amount of $20. You may also then be requested to provide payment via Paypal or EFT. You will be notified when your cheque arrives, clears, and your item is shipped.
PST : 7% PST is payable by all British Columbia residents on items that are not clothing or a diaper. Because of Etsy limitations all items are charged PST at check out. You will promptly (within hours) be refunded the tax charged on non taxable items via your method of payment. If you are going to pay with EFT rather than Paypal. I can give you the corrected amount to send via convo so there is no refunding needed.
Most orders take 2-3 business days to prepare/ complete prior to shipping at this time (due to volume).
Shipping via Canada Post is a very complex issue for us Canucks to understand let alone our American counterparts. The differences between Can Post and the USPS are vast. That being said with the recent price hikes I have sat down and broke things down as they pertain to BB Butts Diapers. Please note, sometimes the shipping module can not "handle" the necessary calculations. We are committed to, and have a long track record of, refunding significant shipping overage to our customers
First off, let’s tackle diapers…
The US destinations are fairly simplistic here. The cost to ship one diaper in the US is $8.75 (that includes 70 cents for packaging, my time and fuel). Here is where the differences between the two systems show however. You can ship up to 4 diapers for just $11.50. This method (Small Packet US Air) has a delivery standard of 5-8 days but offers no insurance nor tracking. To add tracking and insurance you need to bump up to “Tracked Packet” which is, on average, an additional $7 per package. IF you want this option please convo me so that I can make a custom listing for you reflecting the price difference. I know…it sucks…please remember *I* do not work for Canada Post.
Shipping within Canada is a more complex system, based on postal codes and there is not one rate for the country, let alone each province sadly. One has to use a system of averages in this case. To make it “as fair as possible” I have broken shipping down into regions to reflect as close as possible the true costs to the customers rather than a larger “fat rate”.
So for UP TO 5 diapers the rate is as follows:
BC~ $10, AB ~$11, MB/SK ~$13, ON/QC ~$14.75, YT/NT/Maritimes $15.25
Yes, sadly, that is the price for 1 diaper as well but BONUS when you can get 5 for the same shipping. This is Expedited Parcel which has a delivery standard of 3 days in the region (western Canada) and up to 7 days nationally. It includes tracking and up to $100 insurance (additional insurance avail at $2/$100 please convo us prior to purchase).
We are not responsible for customs or import duties of the receiving nation. We can not be held responsible for packages once they have been marked as shipped and entered the postal system.
If you are concerned about the arrival of your item, please let us know.
If you are interested in shipping by Greyhound (often much quicker than Canada Post), please indicate and I will obtain a quote for you.
Local pick up can be arranged. Please make a notation in your order so that a suitable time can be arranged and shipping charges will be refunded at pick up or arrange to pay in person.
Our packaging is zero frills....just your items and a couple cards to keep your expenses to a minimum. Please note, for bulky orders, in order to continue on the meaningful theory of being eco-friendly, our shipping is done in recycled, reused (but clean) boxes. Single diaper and small item orders will be wrapped in shipping paper or polymailer envelopes to keep your shipping costs to a minimum.
We have worked diligently to reflect actual and true shipping charges to be fair to both you and us. There are times when that effort causes shipping overcharges in the case of multiple items purchased. Please know we promptly refund overages in excess of $1 (rounded up) via method of payment.
Refunds and Exchanges
If you decide there is an issue with the item upon receipt, you have 7 days from receipt to contact BB Butts indicating your dissatisfaction. Returns are accepted ONLY on unworn, unwashed items. Items are marked prior to shipment to indicate if they have been laundered or not. If I could suggest, if you are unsure wash just a single diaper prior to trying them on your child. That way you would still be able to return the balance if the fit just does not work for your child. YOU are responsible for return shipping. Once condition is verified, a refund will be issued to you promptly.
We do our best to describe items thoroughly, including the size, colour and measurements. We do not refund for size, fit or colour issues. In some cases exchanges can be made.
If an item is defective (seams fail, snaps fall off) within 30 days, BB Butts Diapers will repair or replace the item at our discretion upon inspection. Photos will be advantageous to assist us in determining the best method to satisfy you, our customer. BB Butts will cover shipping costs in this instance..