BBhandmades' Shop Policies
Welcome to BBhandmades. Thank you for visiting my shop. All of my items are handmade in a smoke free and pet free home and ready to be shipped.
l accept only PayPal. You do not need a paypal account to purchase through paypal. You can pay with your credit card on PayPal.
I ship worldwide. Items will ship within 1-3 business days after payment is made. I ship your item with PTT's (Turkish Postal Service) registered mail that will deliver your package using the national postal service of your country. I will send you your tracking number after I ship your order.
I will use the address on your PayPal account, not the Etsy account!
*** DELIVERY TIME ***
Europe: 1-2 weeks
US / Canada / Australia / Everywhere Else: 2-4 weeks
Sometimes the mail takes longer to arrive. Weather, holidays, customs or other factors might delay shipping. Please contact me if you haven't received your package in 5 weeks.
I am not responsible for delay, when I ship and provide your tracking number. Please understand I don't have control over shipping.
Any customs, duties, or taxes are the responsibility of the customer. I am not responsible if customs holds the package for any period of time.
Refunds and Exchanges
If you have ANY problem with your order please contact me at anytime, all situations can be solved in a friendly manner and I appreciate a kind communication.
If you're not happy with your purchase, please contact me, you may return or exchange within 7 days of its arrival. Items must be returned in original condition and unused. I will fully refund the amounts of the items you ordered except shipping fee as soon as the item has arrived back to me. You will be responsible for return shipping and reshipping costs.
I am not responsible for packages that are lost or damaged in transit.
Additional Policies and FAQs
Custom orders are welcomed. Please contact me!
Last Updated December 27, 2012