BKPlantFam

Helping to build your plant family.

Brooklyn, New York On Etsy since 2020

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

BKPlantFam

Helping to build your plant family.

Brooklyn, New York | 962 Sales

Announcement    New to plant care? No problem. All of our plants are shipped with a care guide to help you on your plant journey.

Announcement

Last updated on Sep 8, 2020

New to plant care? No problem. All of our plants are shipped with a care guide to help you on your plant journey.

Items

 

All Items

Raquel

Contact shop owner

Raquel

Reviews

Average item review
5 out of 5 stars
(355)
See reviews that mention:
quality 20 shipping 126 customer service 58

Shop policies

More information

Last updated on Sep 25, 2020
Frequently asked questions
NOTICE

Our mission is to provide you with the most beautiful plant possible, as shown in the picture. However, plants are individual by nature and will vary slightly from each other.

We love our products, and we hope you do, too. That said, sometimes we might slip up, and sometimes, errors happen. Things like pricing or merchandise descriptions get mixed up, and then we look bad. While that stinks, what’s most important to us is that you’re happy. So while we can’t guarantee that all information on the site is always 100% accurate at any given time, if you do notice a mistake? Please don’t hesitate to contact us and let us know.

CANCELLATIONS, REFUNDS & RETURNS

Order cancellations or changes must be made within 24 hours of placing the order by emailing info@bkplantfam.com. After 24 hours we will do our best to satisfy your request, but we cannot guarantee any refunds or changes to your order. If your order is damaged from shipping, please contact us at info@bkplantfam.com within 48 hours of receiving your order with a photo showing any damage. We will do our best to correct the problem to your satisfaction.

SHIPPING

Plants will be shipped within 5 to 8 days of receiving your order. Plants are shipped in a moisture gel to provide them with enough moisture for their trip.

CUSTOMER SERVICE

We love when our customers are happy. If you have a concern with your order, please contact us at info@bkplantfam.com. We will do our best to address your concerns.