BROOKESCLOSET

Karmella Rose

Atlanta, Georgia · 0 Sales

BROOKESCLOSET

Karmella Rose

Atlanta, Georgia 0 Sales On Etsy since 2010

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Karmella Rose

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Karmella Rose

Shop policies

Last updated on November 17, 2011
Welcome to Brooke's Closet.

I offer affordable and fashionable handmade jewelry. Each item in my shop is created solely by myself.

► Customer Service Excellence is my top priority.

► Your order will arrive gift ready packaged in mesh bags or tissue paper. It will be well-packed in a padded mailer. *Unless indicated, all items will be shipped to the buyers mailing address or address of their selection.

► All of the items in my shop are in stock and ready to ship, unless otherwise noted in the listing. If you like an item that is sold, please send me a message via an Etsy conversation or email at brookescloset [at] gmail.com and I can that created for you.


Thank you for visiting my shop,
Brooke's Closet

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
I accept the following forms of payment:
* PayPal
* SquareUp (Phone Orders with credit card)
* Money Orders (United States Postal Service)
All payments need to be made within a 24 hour time period. This will allow others to place an order if the item is still in inventory.
For ALL buyers who wish to pay with a credit card without a PayPal account:
At checkout click on the PayPal icon and you will be redirected to PayPal, click the “I do not have a PayPal account” and follow the instructions (you will not be required to create an account to complete a purchase).

New to Etsy? Here's a helpful guide to making your first purchase:
http://www.etsy.com/help_guide_checkout.php
Shipping
All orders are shipped via USPS.
Your order will be shipped out within 1 to 2 business days of cleared payment.

► TRACKING:
All orders shipped via USPS, will include a delivery confirmation/tracking number which can be checked via USPS.com; there is no additional charge for this.

► Shipping costs include shipping, tracking, packaging and handling of items.

► If your Etsy and PayPal addresses DO NOT match, I WILL NOT ship your order until I have received confirmation of the correct shipping address.
(Unless otherwise discussed)


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Refunds and Exchanges
100% SATISFACTION GUARANTEED:

► Please contact me prior to returning item. Items returned before contacting me will not be accepted.

► If your item is not what you expected, contact must be made within 2 days of receiving the item and returned within 7 days. Buyer is responsible for all shipping charges - no shipping charges will be refunded.

► No returns on custom orders.

► REPAIRS
If at anytime your jewelry should need to be repaired or minor adjustments made, I will gladly do so. Depending on the circumstances, we will decide together whether or not there will be a charge for this service.
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Additional policies and FAQs
Wholesale orders welcome from all non-internet shops!! Please contact me via etsy or by email at brookescloset [!at] gmail.com for pricing and details. *Some items in my shop are not available for wholesale at this time.

Please allow 3 business days for me to complete your custom piece(s). If additional time is needed, I will contact you immediately. Orders will be shipped within 4 days of receipt of payment.
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