BabanCat

Crochet: Knitwear: Designer: Tutor:

Cardiff, United Kingdom · 75 Sales

BabanCat

Crochet: Knitwear: Designer: Tutor:

Cardiff, United Kingdom 75 Sales On Etsy since 2010

5 out of 5 stars
(35)

Announcement   Vintage inspired crochet, knitwear and textile art handmade in Wales. Ready made and ready to ship or custom made especially for you. We love organics!

Announcement

Vintage inspired crochet, knitwear and textile art handmade in Wales. Ready made and ready to ship or custom made especially for you. We love organics!

Cat Thomas

Contact shop owner

Cat Thomas

Reviews

Average item review
5 out of 5 stars
(35)
Aunty Joan

Aunty Joan on Apr 30, 2016

5 out of 5 stars

Beautiful brooch, thank you. very well wrapped.

Dawn Wood

Dawn Wood on Apr 21, 2016

5 out of 5 stars

Lovely tactile cushion cover in delicate colours. Highly skilled crochet work as well - I love it.

Lucy Brake

Lucy Brake on Apr 6, 2016

5 out of 5 stars

Excellent service. Exactly as described. Quick delivery. Thanks

View all 35 reviews

About

for vintage inspired crochet and organics

I'm Cat and I'm based on the lovely South Wales coast.

I can't remember a time when I couldn't knit or sew. After being shown how to strand wool I designed and made my first Fair Isle jumper when I was very young.

I was trained in Textile Arts before spending my career in Education both classroom based and as a field teacher for a well known conseravtion charity.

The love of the environment has led me to use organic materials wherever possible.

Tweet

Shop members

  • Cat Thomas

    Owner, Designer

    Trained in Textile Arts, I use organics where possible. I love to crochet, knit and sew, that's when I'm not in my garden. Look out for my new book, "Fifty Pincushions to Knit and Crochet".

Shop policies

Last updated on March 25, 2012
Thank you for visiting Baban Cat.

High quality crochet and knits. I love to use organic fabrics and textiles wherever possible.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept payment through Paypal only. Please pay within 24 hours or items will be relisted.

Custom orders must be paid for in advance.
Shipping
Orders will usually be shipped within three working days.

UK orders will be sent by first class post and international orders by standard airmail. Proof of posting will be obtained.


If you need a different shipping service let me know and we'll work out costs.
Refunds and Exchanges
For your peace of mind, orders have a 30-day returns guarantee. So, if for any reason you change your mind, you can return it to the Seller in its original condition within 30 days of the date you received the item, and we will issue a refund for the item.

Items not eligible for refund
Please note: if your item is made-to-order or bespoke, it may not be eligible for a refund. In this instance, the Seller has the right to decide whether or not to issue a refund.

Returning an Item
To cancel your order or return an item please convo me and I will provide you with the returns address. Unless the item is damaged, you may have to bear the cost of returning the item, and proof of postage is required. Please read the full Returns & Refunds policy here.

To cancel your order and return an item for replace or refund.
If you receive an item different to what was described, or that is clearly in worse condition than indicated, please contact me and tell me what the problem is. If necessary, you can return the item to the Seller for a refund.

Replacements
In the event of receiving a replacement for a damaged, defective or wrong item, you must return the original item to the seller within 14 days of receipt.

Refund Requirements
To be eligible for a refund, you must return your item to your Seller in the same condition you received it, with all packaging in tact, and the return must be postmarked within one week of receipt. Postage charges for returning the item are borne by you, the Customer, unless otherwise agreed in prior to returning the item.

Returns
When you send your item back to the Seller, I will notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 days of receiving your return.

Items returned because they are damaged, defective or incorrect
If you are returning an item because of an error on the Seller's part or, in accordance with the returns policy, because it is damaged or defective, I will refund the delivery charges incurred in sending the item to you and pay your costs of returning it to us. Please obtain a receipt of delivery in order to secure a refund for your delivery costs.

Items returned within the seven-day cooling off period - EU Customers only
By law, customers located in the European Union (including UK), purchasing goods from Sellers located in the European Union, also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.
Normal Cancellations
Where you are withdrawing from your purchase within the seven working day cooling-off period, and there has been no error on our part, we will refund the cost of the item as follows:

a. Where you are returning an item that was part of a larger order, we'll refund the per-item charge for delivery that you incurred.
b. Where you are returning an entire order, we'll refund applicable per-item charges and the per-delivery charge that you incurred.
c. We will refund only standard (Airmail) postage charges for items delivered outside the UK.

Items returned under the 30-day returns guarantee - EU Customers only
Where there has been no error on our part, we will refund only the cost of the item. We will not refund the cost of delivery or other services provided to you in connection with your purchase.

Refunds are typically processed within 30 days of the Seller receiving the item back from you. The funds will be deposited back to your PayPal account, and the seller will send you confirmation of the refund via e-mail.

Items not covered
In accordance with Distance Selling Regulations 2000, the sellers reserves the right not to offer refunds on items that have been designed or personalised at the customer's request. If you, the customer, receive a bespoke item that is damaged or defective you should contact me immediately explain the issue with the item. In the event of sending you a replacement for a damaged or defective item, you must return the item to the Seller within 14 days of receipt.

Instances when you cannot return an item for a refund
Custom order items may not be eligible for refund, and is to be decided by the Seller on a case-by-case basis. The Seller will however accept the return of custom order items if they are faulty, damaged or incorrect.
When the Seller has already started to provide the service within the cancellation period and you have agreed to this.

For customers outside the EU please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Please note that in the event of bad weather, increased security, customs checks and busy times like the run up to Christmas, mail can occasionally take up to 28 days to be delivered. If you haven't received your order after 30 working days please contact me.
Additional policies and FAQs
I accept custom orders of items made with organic cotton. Drop me a convo for shades.

Please note that custom orders are not refundable.