BabesInVintage's Shop Policies
I started selling vintage clothing in 2005, since then its become a passion. I love to find unique items and ship them to people all over the world. I believe each vintage item is a treasure and should be loved. Don't forget you're not just purchasing style, you're purchasing a piece of history!
BBV on Twitter:
I accept Paypal and Etsy Direct checkout, please be aware that etsy's direct checkout feature takes up to a week to process your payment so if it doesn't come out right away don't be surprised.
Paypal is preferred as it is usually instant.
Paypal can take time if you're transferring funds from your bank account, then it takes up to 5 days.
I used to accept money order and personal check but had to discontinue after too many buyers abused it to "buy now, pay later" asking a few days after purchase for a paypal invoice.
ATTN CUSTOMERS: USPS HAS RAISED THEIR RATES FOR 2013!!! Please read my blog post: http://bbvintage.blogspot.com/2013/01/the-rise-of-rates.html for more info
HOW OFTEN DO I SHIP:
I ship 1 - 3 times a week and I do not ship on Saturdays.
HOW DO I SHIP:
I ship PRIORITY MAIL using USPS and FIRST CLASS for international packages up to 4 lbs.
Priority mail is quick and a great value vs other comparable services.
I can offer EXPRESS MAIL (next day) on any item, just ask for a quote.
WHERE DO I SHIP:
Look to the bottom of the listing for prices,
I offer Domestic & International Shipping.
- Priority Shipping (2-5 day estimated delivery time)
- First Class International *up to 4 lbs (now with tracking!) (14-28 day estimated delivery time)
- Priority Shipping International *anything over 4 lbs and by request (10-14 day estimated delivery time)
Prices in the listings are broken out by region: US, Canada, Europe/Asia/Australia and Other.
YOU MAY BE RESPONSIBLE FOR ADDITIONAL CUSTOMS/IMPORT FEES WHEN YOUR PACKAGE ARRIVES. This is not something i have control over nor can pre-calculate this for you. It has nothing to do with the postage you have paid to get the item to you, this is an additional fee to get your item into the country.
ABOUT RATE RISES:
Big changes have happened, USPS rate rise in 2013 has changed my shipping method from Priority Mail International to First Class International. This means you're rates instead of increasing will stay about the same but your shipping time will increase.
- This is good news BUT it is only for packages up to 4 lbs. Anything over that has to go priority flat rate which has gone up to $60* for a medium flat rate box and $79* for a large flat rate. I know this really sucks. Its not my choice, honest!
- Priority Mail is still available on any order if you would like it faster, it is around $24* for a flat rate envelope, just convo me for a shipping quote if you would like to upgrade to priority over first class.
*quoted prices are for Europe/Asian/Australia
If you want your tracking info just convo me and I'll get it for you right away.
>>>> If you send me a convo about why my shipping is "so high" I will not be responding, I am doing all I can to keep my prices low and I have plenty of sales that make up for the shipping prices. I promise I am not trying to get more $, these are USPS prices and I do not have control over them <<<<<
Etsy uses a very confusing wording for their combined shipping. "with another item" is really like "price for additional items" so if you buy 2 things, you don't get them shipped for 99 cents.
Combined shipping is the price of the most expensive item PLUS the "with another item" price.
I do not refund excess shipping costs unless requested and I will not refund less than a $3 excess, it is not my policy to charge you more for shipping than it actually costs to ship it.
UNCLAIMED, RETURNED ITEM:
If your item is returned to me in the mail (unclaimed/wrong address) you will be responsible for the shipping costs to send it back out.
Refunds and Exchanges
Items bought as gifts CAN be returned for store credit, no refunds given on gifts.
Returns must be shipped back by buyer to receive refund.
Refunds NOT given for:
Items you "no longer want"
- if you do not want the item, do not purchase.
Items that do not fit.
- Measurements given and additional measurements can be provided.
Description items overlooked by buyer.
- Only if item is grossly misrepresented will a full or partial refund MAY be provided.
However, If you are ever unhappy with an item please contact me.
Additional Policies and FAQs
Since vintage pieces are one of a kind, I cannot provide custom orders, but if you would like me to look out for something I'd be happy to try to find it for you. :)
I will not cancel an order without a valid reason..."I want to cancel my order" is not a valid reason.
A valid reason would be you needed it by a specific date an, notified me upon purchase and I did not ship in time.
Reserves: I do reserve items for up to 7 days, any item that you would like reserved longer than 1 week must have 10% of the purchase price down to reserve them. If you do not pay for your reserve after 7 days, your reserve will be removed. I will send you an invoice through paypal and take that 10% off of the total price if you are reserving for more than 7days.
> I do not reserve items during sales or if an item is reserved during a sale the sale price does not continue after the sale has ended.
Lay-Away: I do accept lay-aways and payments on items over $100. Payments must be made weekly of no less than $25. You will make your payments through paypal and your final payment will be the purchase of the item on etsy.
IF YOU HAVE ANY QUESTIONS ABOUT ANY OF MY POLICIES PLEASE CONVO ME!!
Last Updated April 19, 2014