OllieandPenny

Custom Clothing, Decor and Gifts

California, United States · 8626 Sales

OllieandPenny

Custom Clothing, Decor and Gifts

California, United States 8626 Sales On Etsy since 2011

5 out of 5 stars
(1624)

Announcement   Hello! ♥ Current PRODUCTION is:
>1-7 BUSINESS DAYS

>Mobiles take 1-14 business days

> headbands & sweatshirts take 1-14 business days depending on what I have instock ready to ship

>Shelves take 4-6 weeks

PLUS shipping time. If you need an item rushed please convo me :)
production time frame is as of 6/12/2016

During checkout the shipping method you select has NO affect on production time.

PLEASE READ:
my business days are based on MY business day calendar NOT etsy's. During checkout etsy will give a ship by date..that is NOT the correct date. Please look my business calendar to see my business days. If you would like the correct date you can also contact me as well. unfortunately this is not something i can change on etsy, I am sorry if there is any confusion.

As of 8/10/2016 all orders will be delayed a few days due to my vacation, please refer to my business calendar for those days Ill be taking off.

Please check out my calendar for business days. MY GOOGLE CALENDER: https://www.google.com/calendar/embed?src=ollieandpenny%40yahoo.com&ctz=America/Los_Angeles
Life sometimes happen when you least expect it so if there is going to be a delay I will contact you via etsy.
Thank you for all the support! :) { ❤Ashley}
If you have an idea and don't see it here convo me and we can come up with something together! ❤

My other shop is: spiked and riveted

Announcement
Last updated on Aug 16, 2016

Hello! ♥ Current PRODUCTION is:
>1-7 BUSINESS DAYS

>Mobiles take 1-14 business days

> headbands & sweatshirts take 1-14 business days depending on what I have instock ready to ship

>Shelves take 4-6 weeks

PLUS shipping time. If you need an item rushed please convo me :)
production time frame is as of 6/12/2016

During checkout the shipping method you select has NO affect on production time.

PLEASE READ:
my business days are based on MY business day calendar NOT etsy's. During checkout etsy will give a ship by date..that is NOT the correct date. Please look my business calendar to see my business days. If you would like the correct date you can also contact me as well. unfortunately this is not something i can change on etsy, I am sorry if there is any confusion.

As of 8/10/2016 all orders will be delayed a few days due to my vacation, please refer to my business calendar for those days Ill be taking off.

Please check out my calendar for business days. MY GOOGLE CALENDER: https://www.google.com/calendar/embed?src=ollieandpenny%40yahoo.com&ctz=America/Los_Angeles
Life sometimes happen when you least expect it so if there is going to be a delay I will contact you via etsy.
Thank you for all the support! :) { ❤Ashley}
If you have an idea and don't see it here convo me and we can come up with something together! ❤

My other shop is: spiked and riveted

Ashley Casey

Contact shop owner

Ashley Casey

Wild One Bib / Where the wild things are
US$15.00
View all 975 items

About

Hey Everyone!

My story is in the process of being written ;)

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Shop members
  • Ashley Casey

    Owner

Shop policies

More information

Last updated on Aug 27, 2016
Frequently asked questions

Sizing/Care/Color

Sizing:
ALL brands vary but majority of customers say the following:
Bodysuits run true to size.
Short sleeve shirts run true to size.
Long sleeve shirts run a half size smaller.
Junior sizes run small.
Unisex shirts run a size bigger.
I can provide size charts upon request and I am more the happy to provide :)
Care:
it is recommend that all items be hand washed and laid flat to dry,
no dryers. no irons. no heat.
Color:
Shirt colors can VARY SLIGHTLY. Youth and toddler/baby shirts are different brands which means not all gray, navy, and colors will match perfect. Toddler and Baby shirts can be a shade or 2 darker then youth shirts.

When will my item ship?

> 1-7 BUSINESS DAYS
> Mobiles take 1-14 business days
> headbands & sweatshirts take 1-14 business days depending on what I have instock ready to ship
> Shelves take 4-6 weeks
> preorder sales take 1- 3 weeks
PLUS shipping time.
If you need an item rushed please convo me BEFORE ordering :)
Please check shop announcement for any updates:
https://www.etsy.com/shop/OllieandPenny?ref=hdr_shop_menu
Business calender:
https://www.google.com/calendar/embed?src=ollieandpenny%40yahoo.com&ctz=America/Los_Angeles

My order was damaged during transit / My tracking number is not being updated

If insurance was purchased and If USPS approves the insurance claim, yes you will be refunded or a new item mailed if requested.

it can happen where a tracking number is not updated until delivery. sometimes orders get routed incorrectly or not scanned in. If your tracking is not being updated and it has been 30 days since being marked shipped I will give a full refund. The reason for the 30 days is because sometimes packages will randomly just be delivered. I apologize for this inconvenience.

Can i cancel my order?

I will cancel your order only if requested within the first 24 hours. this is because everything is made to order and certain items may need supplies that i have to order online I order them the same day the order is placed.
This does not include preorder sales. Once purchased..no canceling.

Can I return my order?

Due to my items being custom i do not accept returns.
If there is a circumstance where I do accept a return there will be a 50% restocking fee for ALL orders. It is not guaranteed that I will be able to re-sell the item that is being returned so the 50% covers the fees, materials and time spent making the item.
If you ordered a custom item but didn't let me know you spoke to me prior or didn't put your custom requests in note to seller during checkout, I am not responsible. I receive dozens of inquires a day on custom orders and cannot remember every screen name that contacts me

Additional policies

Please handle all items with caution and care
Few items will contain small part or long strings that can be dangerous. Please do not hang the mobile where your child can reach. Do not leave child unattended or put them to sleep wearing a headband.
I, Ashley Casey, am not responsible for any harm to your child if you do not follow the warning.

All items come from a pet free, smoke free and clean home.

I do not add a invoice/receipt with any order gift or not. It cuts down the cost of computer paper and printer ink which keeps shipping costs lower

*PLEASE NOTE I AM MORE THEN HAPPY TO SEND CARD STOCK SAMPLES FOR ALL CUSTOM MOBILES BEFORE PURCHASE :)

If you are not satisfied in any way please contact me BEFORE you leave feedback :)

Brands

Colored Bodysuits and gowns are usually the brand Rabbit Skin or creative creations.
Shirt brands are usually Garanimals and Rabbit Skin or creative creations.
White onesies are ONESIE® Gerber Brand clothing and embellished by me.
Carters white bodysuits can be used when requested.
Youth brands are usually hanes, Gildan, fruit of the loom or rabbit skins.
Adult brands are usually bella or creative creations.
brands can vary but the sizing will be accurate to what is ordered. Other
brands can and will be used in order to get tops out faster but the sizing will be the same.
Please contact me with any questions regarding shirt brands or sizing.

Misc. shipping info

> UK shipping does not include tax. Your are more then likely going to be required to pay taxes on your package when received.
> Once I drop a package off with USPS I have no control over how the package is handled and how fast it gets shipped. If you would like insurance please contact me. If you would like shipping quaranteed and your shipping money back if not delivered as USPS says they would please select priority express during checkout.
> I do not give refunds on shipping if USPS takes longer to ship your item. I can't control it and it's in their hands.
> if returning a item to me, It's your responsibility to pay for shipping.
> items can be shipped fedex..please contact me before ordering