BadKittyBakery is taking a short break

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Susannah Perry

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Susannah Perry

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Shop policies

Last updated on February 22, 2012
Bad Kitty Bakery specializes in a unique blend of the traditional and eclectic. Whether you are looking for a perfectly southern Red Velvet Cake or a collection of cocktail-infused French Macarons, you’ve come to the right place.

And if you are interested in something you don’t see here, please let me know what you’ve got in mind. I’d love nothing more than to work with you to create something completely unique that would exceed your wildest expectations.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
All items are made to order and cannot be returned. However if you have any problems or questions about your order or are unsatisfied in any way, please let me know and we will try to work something out.
Payment
Paypal is the only method of payment we will accept at this time.

Payment is expected within 24 hours. if there will be a delay or special circumstances, please convo us to work something out.

Don't have Paypal? No worries you can pay via credit card without having an account
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/

Please ensure your Etsy address matches your Paypal shipping address!
Shipping
All my baking is done on Saturday and Sunday so my cutoff for weekly orders is 3:00 PM (Eastern Time) on Fridays. Please know that orders are shipped out by the following Tuesday. If you have a more pressing deadline, let me know and I'll be happy to try and accommodate you. However the larger kitchen that I have access to is not generally available to me through the week.

I send all items USPS Priority mail and do not ship to P.O. Boxes. I will provide you with delivery confirmation numbers upon shipping. My shipping fees are $9.95 for the first item and $3.25 for each additional item (unless otherwise indicated). At this time, I only ship to the U.S and Canada (shipping to Canada is slightly more expensive). USPS Priority shipping averages between 2-3 days for delivery. Items are packaged as securely as possible to maintain freshness. I apologize for the high shipping but after taking the first round of orders tot he post office and spending almost twice what I had been charging for shipping, I had to raise the price.

If you live in the Knox or Blount County areas of Tennessee, delivery or pick-up can be arranged and any shipping fees charged will be refunded. Delivery orders are subject to a $5-$10 delivery fee depending on distance.
Additional policies and FAQs
If you would like to talk to me about a custom order, please feel free to convo me. I would love to work with you to create something unique and delicious.