Badanbody

Organic Body & Hair Care & Scented Candles

Badanbody is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Badanbody is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 7, 2019
Welcome to Badan Body Alchemy. In April of 2019, I will be celebrating 31 years in business, producing the highest quality vegan & organic body care.

Using organic shea butter, jojoba and rice oils as my main ingredients, for over 28 YEARS I have formulated & handmade luxurious body care products especially for sensitive skin like mine. I spent most of my life studying alchemy, aromatherapy and natural healing, and I use the same age old processes my great great great grandmother used, to produce my soaps and other products now, which is what makes them so creamy, rich and gentle.

I didn't always know this was my path, despite being lucky enough to have been taught and trained by the best (in my opinion since she was my great grand mother). I have extremely sensitive skin, and In high school, right around the time my great grandmothers health began to fail, I started experimenting with using
"cool" commercial products that my fellow high school friends were using. The result, I developed rosacea...bad! My skin literally felt like it was on fire! I decided then that I would carry on the tradition of creating products that everyone can use safely and without any negative reaction, which is what separates me from other companies.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Any damages or concerns must be reported to me within 48 hours of receipt of product. If your shipment arrives damaged, you must contact the shipping company immediately and file a claim with, either US Postal Service, or FedEx Ground.

However, if you decide you want to change scents, colors, sizes or shapes, then you will have to pay the additional shipping costs to send another product, and return shipping costs to send the original item back to me. Of course, if it is a problem on our behalf, such as wrong item, scent, color, we will pay all shipping costs.
Payment
Payments should be made using the PayPal option.

All order shipped within the State of Nevada are unfortunately subject to sales tax of 8.25%, its the Law and I have to do it.

Custom orders must be prepaid before manufacturing will begin, and require a turnaround time of 3-4 weeks.
Shipping
Please remember, it is much cheaper to send multiple items than individual items.

I ship using USPS First Class for items that weigh under 15.9oz. USPS Priority Mail is available for orders over 15.9oz for your convenience. At times I will use FedEx Ground if it will be cheaper for you, unless you prefer Priority Mail (which many people do).

Orders are shipped as soon as possible in the order received. While I try to get orders out within 48 hours, I do request 5 days just to be safe. Custom orders, especially those that require a custom fragrance blend require a 6-8 week window to allow me the proper amount of time needed to test each custom blend in the final product.

***EXTREME WEATHER*** When extreme weather conditions are present, I will hold an order when temperatures reach 100 degrees and over on candles, so that they arrive safely and not damaged. Additionally, during times of fires or any other extreme weather conditions, which are beyond our control, there may be a shipping or delivery delay.

Insurance is extra and must be paid by the customer, so please convo me if you would like to have your package insured, and I will let you know exactly how much it will be to do so.

If you need your order by a specific date, please let me know in the comment section, so that I can confirm that your due date can be met.

INTERNATIONAL SHIPPING
International orders will be processed in the same time frame as domestic orders, however, it is up to the Post Office as to how long delivery takes. Also, please inform me of any special instructions or packaging needs, if you know of any, to your country.
Additional policies and FAQs
Any questions? Please feel free to convo me! I will respond within 24 hours, unless it is the weekend. All emails received Saturday and Sunday will be responded to on Monday morning.

GIFTS & GIFT CERTIFICATE REDEMPTION INSTRUCTIONS:

ALL Gift order should be marked as GIFTS so that I will know.

Have you received a gift certificate and want to know how to redeem it? Please read on for everything you need to know:

If you have received a gift certificate, please enjoy the shopping experience at HTTP://WWW.BADANBODY.ETSY.COM. Once you've made your selection(s), simply CONVO me with your selections. Be sure to include your name, address, and the unique validation code that was sent with your certificate.

If your total is less than the amount of the gift certificate, I will email a receipt with the remaining amount and ship your order within three business days. The ENTIRE amount of the Gift Certificate must be used in a single transaction.

If the balance exceeds that of the gift certificate, I will send you a Paypal invoice for the amount with instructions. Your order will be shipped within three business days of cleared payment.

REMEMBER: YOUR GIFT CERTIFICATE EXPIRES 90 DAYS AFTER THE DATE OF PURCHASE, SO DON'T DELAY!

Badan Body is available for wholesale and I LOVE custom orders. Please convo me with any questions you may have regarding this subject.