BagsByTravelher's Shop Policies
Thanks for stopping by! Welcome in my shop.
Everything you see in my shop is designed and made by me. For this I use the very best quality of fabrics I find all over the world. I do not mass produce my bags. Of every item I just make a few, you can be sure to possess a very unique item! What I like to do the most is combine fabrics of different origins. They often make great matches en thus tell a great story!
I accept payments through Paypal, Credit cards and Ideal. After you payment has checked out your ordered items will be shipped to you. I would like to have your Payment within 24 hours after placing your order.
If you request a custom made item I will list a extra Etsy item in my shop, You can thus make your payment through the normal channel. The prices you see in my Etsy shop are the prices before Dutch taxes. If you order from outside the European union, no taxes will apply to your order. If you order from an EU country 19% taxes apply. This will be automatically added.
If your order has been a major mistake you can cancel within 24 hours. I will then refund your complete payment.Please check with me first, id I already shipped hour item cancellation is not possible.
Customized and personalized orders cannot be cancelled.
I ship within 2 or 3 days with a normal carrier. I you wish me to send you a secured package, this is possible at additional costs. I can send you a quote for the extra shipping costs.
From the Netherlands shipping is quite smooth. Most packages arrive in the USA within a week, Australia takes approximately 2 weeks. packages sent to European countries take less then a week.
Refunds and Exchanges
I you received a damaged item, or do not receive an item at all, do contact me immediately. This rarely happens, but when it happens I intend to make the problem go away and leave the customer with smile.
Customized bags or personalized items cannot be resold by me, and cannot be returned.
Additional Policies and FAQs
You can contact me for custom order or personalized items.
For certain items I can provide you with wholesale prices (e.g. passport cover for destination wedding presents)
info [!at] travelher.nl
Last Updated June 27, 2014