BagstockandBumble

Give the gift of handmade chocolate sarcasm

Huddersfield, United Kingdom | 754 Sales

BagstockandBumble

Give the gift of handmade chocolate sarcasm

Huddersfield, United Kingdom 754 Sales On Etsy since 2014

5 out of 5 stars (141)

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Katherine Speakman

Contact shop owner

Katherine Speakman

Announcement    Our handmade chunks of chocolate sarcasm make the perfect gift for her birthday, your engagement, their anniversary or if you need to tell him you love him... but without him getting too big for his boots!

We have a range of beautifully packaged gifts for many occasions as well as personalised options. Please contact us if you'd like to enquire about a custom design just for you.

All of our chocolate treats are handmade at home in West Yorkshire from the highest quality Belgian chocolate.

We are proud to only use fairly traded chocolate.

Visit us at www.bagstockandbumble.co.uk...
...search for 'Bagstock and Bumble' on Facebook ...
...or follow us on Instagram @bagstockandbumble to keep up to date.

Announcement

Last updated on Feb 6, 2019

Our handmade chunks of chocolate sarcasm make the perfect gift for her birthday, your engagement, their anniversary or if you need to tell him you love him... but without him getting too big for his boots!

We have a range of beautifully packaged gifts for many occasions as well as personalised options. Please contact us if you'd like to enquire about a custom design just for you.

All of our chocolate treats are handmade at home in West Yorkshire from the highest quality Belgian chocolate.

We are proud to only use fairly traded chocolate.

Visit us at www.bagstockandbumble.co.uk...
...search for 'Bagstock and Bumble' on Facebook ...
...or follow us on Instagram @bagstockandbumble to keep up to date.

Reviews

Average item review
5 out of 5 stars
(141)
See reviews that mention:
quality 9 shipping 22 customer service 11

About

Home of delicious and distinguished chocolate

Bagstock & Bumble is here to make delicious and distinguished chocolate lollipops that make delicious, affordable gifts for any occasion. We design and hand make all of our lollies at home in West Yorkshire from the finest quality fairtrade Belgian chocolate.

Not only do we have a wide range of original lollipops for most occasions but we can also make lollies especially for you. Put your face on a lolly... put your child's artwork on a lolly... your party invitations... your business logo.... a note for a loved one... a special photograph. You can even have your own special messages engraved onto the sticks as a lasting momento (because the chocolate won't last long!).

Just let us know what kind of chocolate-on-a-stick treat you have in mind and we can make it. And we can make it delicious. And wrap it beautifully and deliver it straight to your door. What are you waiting for?

It is very important to us that our chocolate suppliers have fair pay and working conditions so all the chocolate we use is certified fairtrade.

Shop policies

Last updated on May 23, 2018
Thank you for browsing our shop. Bagstock and Bumble are a home-based business and all of our chocolate lollies are handmade from the finest fairtrade Belgian chocolate near Huddersfield, West Yorkshire. We make all kinds of chocolate-on-a-stick type treats so if you have something customized in mind please contact us to see if we can help you.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
Please contact us before making an order if you have any questions about our items as we regret we will be unable to cancel an order once it has shipped or refund/exchange items unless they are faulty.
Payment
We accept all forms of debit and credit card payment through Etsy and Paypal.

If you have made an error in your order please contact us as soon as possible to discuss as we regret that orders cannot be cancelled once work has begun on them.
Shipping
We currently ship only within the UK and all of our items are sent Royal Mail 2nd class.

If possible, please use an address where somebody will be available to take delivery of the package. If Royal Mail are unable to deliver to you or a neighbour, the parcel will be returned to the sorting office for you to collect or arrange redelivery. The parcel will remain at the sorting office for 18 days until it is returned to sender.

Our lollies are relatively fragile and as such we make every effort to pack them securely so they reach you in tip top condition. If lollies have been damaged in transit please contact us as soon as you receive them so we can discuss it with you. Bagstock & Bumble may require return of goods before any refund can be issued. If you do not contact us within one week of posting we will assume that there have been no problems with your order.
Additional policies and FAQs
ALLERGY INFORMATION
Our milk and white chocolate items contain dairy and any of our items, as they are made in a home environment, may contain traces of wheat, soya and nuts.

BEST BEFORE DATES
All items will have a minimum of 4 weeks (usually much longer) until their best before date which will be clearly marked on the packaging.

STORAGE
Please store our items in a fairly cool, dark place. They do NOT need to be refrigerated – this may cause the chocolate to bloom and produce unsightly white marks on the surface of the chocolate (though it would still be perfectly fine to eat).

INGREDIENTS
Milk chocolate: Sugar, cocoa butter, whole milk powder, cocoa mass, emulsifier: soy lecithin (E322), flavouring: natural vanilla (Cocoa solids 33.6% minimum).

Dark chocolate: Cocoa mass, sugar, cocoa butter, emulsifier: soy lecithin (E322), flavouring: natural vanilla (Cocoa solids 53.8% minimum).

White chocolate: sugar, cocoa butter, whole milk powder, emulsifier: soy lecithin (E322), flavouring: natural vanilla.

Most of our lollies also contain small amount of coloured cocoa butter in their decorations.

STORAGE
Please store our items in a fairly cool, dark place. They do NOT need to be refrigerated – this may cause the chocolate to bloom and produce unsightly white marks on the surface of the chocolate (though it would still be perfectly fine to eat)

CUSTOM ORDERS
We are able to personalise lollies and their sticks for your wedding, special event or business promotion – please do get in touch if you would like to discuss this with us

COMPANY REQUIREMENTS
Bagstock & Bumble have been inspected by the local Environmental Health department and have a food hygeine rating of 5 out of 5. Everyone who makes our chocolates has completed the relevant Food Safety and Hygiene for Catering (Level 2) assessment and we have full product liability insurance with Finsbury Insurance Group.
Privacy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Bagstock & Bumble's store on etsy.com (the “Site”).


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or the email associated with your PayPal account), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud; and

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).We also gather Device information to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.

We may process the following categories of personal data about you:

COMMUNICATION DATA that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

USER DATA that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

TECHNICAL DATA that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

MARKETING DATA that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business)


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


YOUR RIGHTS

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

You can see more about these rights at:

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you wish to exercise any of the rights set out above, please email us at treats [!at] bagstockandbumble.co.uk

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at treats [!at] bagstockandbumble.co.uk or by mail using the details provided below:

11 Wood Top, Marsden, HUDDERSFIELD, 1, HD7 6DX, United Kingdom