BananaPickleDesigns' Shop Policies
Thanks for visiting Banana Pickle Designs! I'm excited to be able to offer something special just for you! I am a part-time stay at home mother of two toddlers, a boy and a girl and work part-time both in a furniture store and a preschool. It's always interesting around my house! I love doing custom orders for colors/ideas, just let me know. TURNAROUND TIME IS LISTED IN EACH LISTING UNDER THE SHIPPING AND POLICIES TAB. PLEASE MAKE SURE TO CHECK TURNAROUND TIMES BEFORE PURCHASE. :) REGULAR TURNAROUND TIME IS 2-3 WEEKS ON ALL TUTUS AND TUTU DRESSES. BOWS AND HEADBANDS ARE 1-2 WEEKS. PLEASE MAKE SURE THIS WORKS WITH YOUR TIME FRAME. Rush orders may be available: http://www.etsy.com/shop/BananaPickleDesigns?section_id=11048956
I accept payments via paypal and Etsy. Please pay within 24 hours of purchase to optimize shipping time. If you cannot make this deadline please convo me to let me know what is going on and what your time frame looks like. I reserve the right to cancel orders that are not paid within 48 hours if no contact has been made or we cannot find a suitable payment arrangement.
TURNAROUND TIME IS 2-3 WEEKS ON ALL TUTUS AND TUTU DRESSES. BOWS AND HEADBANDS ARE 1-2 WEEKS. PLEASE MAKE SURE THIS WORKS WITH YOUR TIME FRAME. CUSTOM ORDERS MAY TAKE LONGER DUE TO SPECIAL SUPPLIES NEEDED. READY TO SHIP ITEMS ARE PREMADE AND SHIP NEXT BUSINESS DAY. I ship using USPS First Class for bows, necklaces, shirts, etc., and Priority for tutus and tutu dresses. If you need speedy shipping, convo me as I can accommodate a shipping upgrade if needed for an up charge. I take great care to ship items carefully but make sure to fluff bows, tutus, and other items as needed when you get them so they look their best. Tutus will come with a tutu care sheet just in case tutus need to be fluffed or straightened upon arrival. Shipping upgrades are available here: http://www.etsy.com/shop/BananaPickleDesigns?section_id=11048956
Refunds and Exchanges
I want you to love whatever you buy from Banana Pickle. If something is not satisfactory, let me know! I'd be happy to help you.
Please note that all monitors differ in their presentation of color and I cannot be held responsible for colors not matching exactly. Refunds can be given on custom orders less 30% of the sale price for supplies and etsy fees and item must be sent back in excellent condition.
Additional Policies and FAQs
Although I try hard to capture and describe colors, each monitor is different and colors may vary slightly. If you are trying to match something special, such as a wedding, your best bet would be to convo me and we can work to get colors exact.
Hair bows and necklaces for children do have small parts that children can choke on. NEVER let your child use a hair bow as a toy.
T-shirts are made using a professional heat press process. T-shirts can be made in almost any colors. T-shirt brand depends on size/color choice but will usually be a rabbit skins, laughing giraffe, carters, garanamals, or hanes brand. Due to the nature of heat transferring, the images/text on your garment may crack over time or when clothing is stretched. This is because the design is only transferred on top of the clothing fibers and not between them. Please take this into consideration when purchasing from my shop and note that refunds will not be provided if cracking occurs as this is a normal effect of heat transferring
I am very willing to make custom pieces for weddings, special events, birthdays, holidays and such. Convo me and we can work something out. Anything can be made just for you, that includes style, colors, etc. Please note that custom orders may take a bit longer to complete than the listed turnaround time. Sometimes custom orders need special supplies that I need to obtain before I can start on your order. Extra time may be needed to get those supplied shipped to me.
I'm so excited to offer something amazing just for you. Thanks for stopping by Banana Pickle Designs.
Last Updated July 9, 2014