BarbaraLWilkinson's Shop Policies
Thank you for checking out my shop.
The designs you see are all created by me and many are one-of-a-kind. All are made with sterling or fine silver, precious and/or semi-precious gemstones, and freshwater pearls. I have several designs in 24k gold plated over sterling silver, or 14K goldfill.
I have been a jewelry designer for several years, and have a background in fine arts. I sell my jewelry at retail events in New York City stores nationally. http://www.overthemoonjewel.blogspot.com.
Thanks for looking!
I accept payments through Visa, MasterCard, American Express and Paypal.
Please note that New York residents will be charged sales tax at 8.875% when you make your payment.
All purchases will include an organza pouch to keep your jewelry safe, or a gift box. You can choose by indicating in Note to Seller. Otherwise I will include either one.
I will send your item via US Postal Services with Delivery Confirmation for US customers.
Please note: International customers are responsible for any and/or all Customs fees, taxes, and duties associated with shipping & purchasing to their respective countries, should they be assessed. Most country's Customs agencies open and/or assess fees to a random selection of packages. Any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery would be at the discretion of your country's tax regulations. We have no way of calculating how much these fees would be, should they occur, and we are not responsible for those charges. For any additional information please refer to your local customs agency.
Customer service is important to me so I generally ship your purchase within a day or two after receipt of your payment, and will keep you informed of the status along the way. If you are satisfied with your purchase, I would love to have the feedback.
Refunds and Exchanges
Your satisfaction is important to us. However, merchandise may be returned within 10 days, in original condition with a copy of your invoice. Shipping costs are non-refundable. Jewelry must be carefully packed and insured, we cannot be responsible for damaged and/or uninsured returns.Custom designs are final sale. No changes may be made to any custom order; once the order is submitted it is considered final sale. Please note that items purchased from me at in-person events may only be exchanged for same or greater value within ten days of purchase.
To return merchandise, please ship to:
c/o Oval Concierge
276 First Avenue
New York NY 10009
Additional Policies and FAQs
Retail shop owners should contact me for wholesale or consignment inquiries and I will be happy to send my linesheets. Please email at wholesale [!at] barbarawilkinsonjewelry.com. Thanks!
Last Updated April 20, 2013