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Cancellations: accepted
Request a cancellation: within 2 hours of purchase
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Frequently asked questions
How long does it take to make my order?
All items are made to order.
Production time is typically 2–5 business days before shipping.
Because items are printed specifically for each order, production begins shortly after purchase.
How long does shipping take?
Estimated shipping times:
United States: 2–5 business days
Canada: 7–15 business days
Shipping times are estimates and may vary due to carrier delays, holidays, or weather conditions. Tracking information will be provided once your order ships.
Do you accept returns or exchanges?
Because all items are made to order, we do not accept returns or exchanges for incorrect size selection or change of mind.
However, if your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos. We will gladly arrange a replacement.
How does personalization work?
Please enter the name exactly as you would like it printed in the personalization box during checkout.
Names are printed exactly as provided, so please double-check spelling before submitting your order.
Will I receive tracking information?
Yes. Once your order ships, you will receive a tracking number through Etsy so you can monitor your delivery.
What is Bashii?
Bashii is a quiet lifestyle brand built around curiosity, gentle confidence, and thoughtful design.
Our pieces feature Bashii the capybara and simple affirmations designed for curious minds in a loud world.