Remarkable products for modern home and office.

Krakow, Poland
| 9,245 Sales | 5 out of 5 stars 5 out of 5 stars

batelierOfficial is a Star Seller!

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Announcement    We are a small family-led design and manufacturing workshop based in Poland, Europe. Since 2015 we use natural materials to make unprecedented home and office additions.


Last updated on Jul 2, 2022

We are a small family-led design and manufacturing workshop based in Poland, Europe. Since 2015 we use natural materials to make unprecedented home and office additions.


9245 Sales

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Sebastian Profic

Contact shop owner

Sebastian Profic


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5 out of 5 stars
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About batelierOfficial

Sales 9,245
On Etsy since 2013

Premium Quality Wood Handcrafters

Shop members

  • Sebastian

    Owner, Maker, Designer

    CEO & Founder

  • Bogdan

    Owner, Maker

Shop policies

Last updated on April 29, 2022
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information We Collect

To fulfil your order, you must provide us with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order of wooden product, for example), if you contact us directly.

Why We Need Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in my legitimate interest to improve our services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

• Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where We are required to store data for legal reasons) We will generally delete your personal information upon request.

• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

For purposes of EU data protection law, we, Batelier Handicraft (B&S Boguslaw Profic), are the data controller of your personal information. If you have any questions or concerns, you may contact us at contact [!at]

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.


Cancellations: not accepted

Please contact the seller if you have any problems with your order.


• Your order can be paid for directly from your PayPal account or by credit card using PayPal.


• We offer shipping to anywhere in the world!

• Purchased product will be send to you within 1-­3 days from the payment.

• Preparation time of the delivered product may take longer if you are interested in a special adaptation of the product such as changes in dimensions, etc.

• All items are sent with registered priority. That means that from the time of dispatch of the product that you ordered, you can track it online.

• Tracking number will be send to you immediately after a dispatch.

• You can track your item on the website like:

• Postal service is carried out by an independent company and therefore we have no control on the time of delivery, eventual loss or destruction of the product.

• Time of delivery depends on where you live. If you live in Europe, you should get the delivery within 3-10 days. Residents of North America, Asia or Australia  will have to wait respectively longer.

• You can be sure that the product is firmly secured before sending it to prevent it from damages.

• You have to remember that some countries impose customs duties on shipping. However, due to the nature of our products, the risk of the imposition of additional charges is small.

Additional policies and FAQs

• Is it possible to order larger quantities?

Yes, we suggest you to contact us if you are interested in this matter.