Bathtub Jungle Jewelry
BathtubJungle's Shop Policies
I am a Philadelphia based jewelry artist inspired by beautiful moments and everyday objects.
I accept Paypal. If you do not have a Paypal account, you can securely pay with a card through etsy or bank account number through Paypal.
GENERAL SHIPPING BELOW:
PURCHASES $50 OR UNDER:
I am now shipping USPS first class mail to lower my shipping costs for YOU!
First-class mail takes about a week (7-10 business days) to arrive.
If you are in a time crunch or have a deadline under 7-10 business days, please contact me BEFORE purchasing an item! I can ship any item using Priority Mail USPS with delivery confirmation for $5.25. I will happily add this shipping profile to your item if requested before a purchase. Priority mail does ship faster than first class (usually within 2-3 business days), and comes with a tracking number. http://www.usps.com/shipping/prioritymail.htm.
Remember to pad the shipping time for custom or made-to-order items. Please allow 1 week for items that are made-to-order. PLUS 1 week for shipping.
PURCHASES OVER $50:
Any purchase over $50 will ship with 2-3 day USPS Priority Mail with a tracking number.
If you would prefer to ship with signature confirmation, please contact me before you purchase an item and I will change the shipping profile attached to the item(s). If you choose to forgo signature confirmation, the package will become the buyer's responsibility once delivery is confirmed.
Expect a minimum of 2-3 weeks (10-15 business days) for International Shipping. It is not uncommon for an International package to take about 6 weeks to be delivered. Delivery confirmation and tracking information is unavailable for all International post office shipping. International First Class Mail does not give an expected delivery time. Contact me BEFORE A PURCHASE to upgrade shipping. Explore pricing options and delivery times here: http://postcalc.usps.com/ Priority Mail Small Flat Rate Boxes are usually the next upgrade and can usually ship in 2 weeks (10 business days) for an average of $20-$25.
International Buyers are responsible for informing Bathtub Jungle of any customs restrictions that might affect their package before shipping. Bathtub Jungle cannot be held responsible for items held at customs. Any customs or handling charges are not covered by the shipping costs and are the additional responsibility of the buyer. Please contact your country's customs office for specifics.
Bathtub Jungle cannot track, and therefore, cannot be responsible for lost international packages.
by purchasing an item from Bathtub Jungle Jewelry, you agree to the above policies.
Refunds and Exchanges
Items are refundable within 7 days. I must be notified within 3 days that an item is being returned. I will only accept a returned item in perfect condition, in the same package as originally shipped, with no sign of wear. Return postage is at buyer's expense.
Custom and International orders are not returnable. Rings that are made to a requested size are considered custom items and are not returnable. Gold plated items are not returnable for faded plating since fading is an inevitable outcome.
Additional Policies and FAQs
As a registered LLC in Pennsylvania, we pay 8% sales tax no matter where an item is sold to.
Gold plating is done outside of Bathtub Jungle's studio and take 1 additional week, Gold plated items are not returnable for faded plating since fading is an inevitable outcome.
BRIDESMAID / WEDDING PARTY / BRIDAL PARTY GIFT SUGGESTION:
Choose a different cutout to fit the individuality of each of your bridesmaids! Order 3 or more of any items and receive 10% off your order!
Please contact me with any questions concerning custom orders, wholesale orders, or additional policies!
Last Updated June 29, 2014