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BattyBloomStudio について
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よくある質問
What kind of digital products do you sell?
I create high-quality digital designs and artwork with a spooky-cute, gothic boho, celestial, and vintage-inspired aesthetic. My shop includes printable artwork, transparent PNG graphics, design bundles, clipart, and other digital creations perfect for personal projects, small businesses, and creative use.
Will I receive a physical item?
No — all products in this shop are digital downloads only. No physical item will be shipped. Once your purchase is complete, Etsy will provide instant access to your files.
How do I download my files?
After purchase, your files can be downloaded directly through Etsy by visiting:
Your Account → Purchases & Reviews → Download Files
If you checked out as a guest, Etsy will email your download link to the email address used at checkout.
What file types do you include?
File types vary depending on the listing, but may include:
PNG (transparent background)
JPG
SVG
PDF
ZIP folders for larger bundles
Each listing clearly explains what file formats are included.
Can I use these files for print-on-demand products?
Yes — most designs can be used for small business and print-on-demand projects unless otherwise stated in the listing description. Please check each product’s licensing information carefully before use.
Can I resell or share the digital files?
No. You may not resell, redistribute, share, copy, or claim the original digital files as your own. Purchasing a file grants you a license to use the design, not ownership of the artwork itself.
Can I use the designs commercially?
Commercial use is allowed for physical end products in small business quantities unless otherwise stated. However, the original digital files may not be resold, shared, or uploaded to other marketplaces.
Do you offer refunds or exchanges?
Due to the nature of digital products, refunds, cancellations, and exchanges cannot be accepted once files have been downloaded. However, if you experience any issues with your order, please send me a message, and I’ll do my best to help.
What if I have trouble downloading my files?
If you experience any issues accessing your files, please contact me through Etsy messages. I’m happy to assist and make sure you receive your purchase successfully.