BeTheHappyTurtle

Last updated: 5-27-25

At BeTheHappyTurtle, your privacy is super important to me. This policy outlines how I collect, use, and protect your information when you make a purchase or contact me through Etsy.

Information I Collect
To fulfill your order, I may need certain information that you provide, such as:

Your name
Email address
Postal address
Payment information (Etsy handles this securely)
Details of the product you're ordering

I only collect what’s necessary to process and ship your order or to respond to messages you send me.

Why I Need Your Info & How I Use It
I use your info to:

Process and ship your order
Communicate with you about your order
Provide customer support
Stay compliant with Etsy's policies and legal obligations

I do not use your information for marketing purposes unless you’ve explicitly asked me to.

Sharing & Disclosure
I only share your information when absolutely necessary:

With Etsy to fulfill my obligations as a seller
With delivery services to ship your order
To comply with legal or tax obligations

I will never sell or rent your personal information. Ever.

Data Retention
I retain your information only for as long as needed to fulfill your order and meet legal obligations (like taxes). Typically, that’s 4 years.



Transfers of Personal Data Outside the EU
If you’re located in the EU, please note your info may be transferred to the US where I’m based. Etsy also has measures in place for data protection, and I follow their lead to keep your info secure.

Your Rights
If you’re in certain regions (like the EU), you have rights related to your personal information, including:

Accessing what info I have
Changing or deleting your info
Limiting how I use it

To exercise these rights, contact me directly through Etsy Messages.

If you have any questions or concerns, feel free to reach out! I'm always happy to chat and make sure you feel safe and cared for when shopping with me

Thank you so much for supporting my small business!
— Chelsea
Owner, BeTheHappyTurtle