BeadIndulgences' Shop Announcement

Handmade Jewelry I The Artisan Group Member I Step by Step Wire Designer Of The Year 2011



BeadIndulgences' Shop Policies

Welcome

I am an Albuquerque, New Mexico based artist who creates hand crafted jewelry using timeless designs. My metal of choice is Sterling Silver used to highlight several different mediums.
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Payment

Please pay for purchases within 24 hours. If not, items will be relisted.
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Do you have questions about how to pay with PayPal? Check out this step-by-step tutorial to learn more:

http://www.etsy.com/storque/section/howTos/article/how-to-pay-with-a-credit-card/746/

Shipping

My prefered method of shipping is Flat Rate Priority.
You might wonder why I prefer to ship Priority Flat Rate.
All my pieces will arrive in your hands in a gift box.
In order to protect the packaging as well as the precious cargo, I opt to mail items in the Priority Flat Rate boxes.

Canadian Shipping:
*Effective 8-3-2015 Canadian purchases will be shipped via UPS or FedEX due to new regulations.* No packages will ship until a contact phone number is provided.* I am not responsible for any customs owed.*


United States Shipping:
According to the United States Postal Service a Priority Flat Rate package "should" arrive within 4-5 days.
All packages going to addresses other than the address on the invoice will require a signature confirmation upon delivery.
If you need your purchase sooner than the 4-5 day arrival window, please contact me to arrange for expidited shipping methods.


HOLIDAY SHIPPING DEADLINES:
See Specific information here: https://about.usps.com/news/national-releases/2015/pr15_054.htm

US Domestic Mail Class/Product Cutoff Date:
First-Class Mail® - Dec. 15
Priority Mail® - Dec. 21
Priority Mail Express®* - Dec. 23
Standard Post™ - Dec. 15

Refunds and Exchanges

I take pride in the quality of my work and, my clean clear photos. If you'd like more details about an item, please ask.

I WANT TO RETURN MY PURCHASE:
Please contact me within 5 days from receipt of item. Refunds will be given for item price less 10% after item is returned in the same condition it left here. Buyer pays return shipping.

I WOULD LIKE TO EXCHANGE AN ITEM:
Please contact me within 5 days from receipt of your package. Exchanges will be for the item price after the original purchase is returned in the same condition it left here. Buyer pays return shipping. I will ship the exchange item(s) within 2 days of receipt

MY ITEM ARRIVED DAMAGED:
If your item is damaged in transit, please contact me within 24 hours to arrange to send it back for free repairs.

In order to avoid damage I ship Priority Flat Rate only!
*Please be sure and request insurance coverage if you are concerned.*

If your item never arrives, please contact me so I can get USPS to track it.



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Additional Policies and FAQs

Due to the intricate work that goes into some of my pieces, there is a possibility that adjustments cannot be made to length nor size.
Currently I do not take custom orders, wholesale nor consignment orders.

Last Updated November 26, 2015