Reviews
5 out of 5 stars
(1600)
See reviews that mention:
Loading
-
![]()
Kimberley on Jun 21, 2022
5 out of 5 starsI have bought this product twice. Will probably buy again
-
![]()
-
![]()
-
![]()
-
![]()
-
![]()
-
![]()
-
![]()
-
![]()
Stefanetr on May 24, 2022
5 out of 5 starsThe quality of the item is good and matched the description. It met my expectations.
-
![]()
Shop policies
Last updated on
May 10, 2022
Etsy automatically translates most text on the site to your preferred language.
See in original language
We are a USA company operating out of a retail store at: Beaded Arts, 532 College Avenue, Ste. 3, Santa Rosa, CA 95404. Telephone: (707) 545-2989 Pacific Time, 11:30 am to 6 pm, T, W, Th, Fri, and Sat. 12 noon to 5:30 pm.
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If there is a problem, we are more than willing to work with you. Please contact us within 10 days of your order. Shipping on all returns is paid by the buyer and must be completed in a timely manner.
Payment
Visa, Mastercard and Discover Card are accepted through Etsy's secure Direct Checkout service and Paypal, which accepts American Express, Visa, Mastercard. We also accept Etsy Gift Cards.
California residents pay 7.25% sales tax on the invoiced amount less actual postage.
We do not backorder unshipped merchandise. We will contact you if we cannot cover your order and will refund any charges for unshipped items.
California residents pay 7.25% sales tax on the invoiced amount less actual postage.
We do not backorder unshipped merchandise. We will contact you if we cannot cover your order and will refund any charges for unshipped items.
Shipping
We ship USPS in one to three days. Standard shipping should get to you in 3-4 working days after shipping. All orders are tracked. Convo us for other arrangements. I, however, do not ship UPS your account unless the order is over $50.00 or overnight.
It is best if International buyers contact us before purchasing so that correct postage charges can be determined. Please be aware that all tariffs, VAT, and/or duties imposed are the responsibility of the buyer. International orders are shipped via US First Class International Mail, and can take two to six weeks for delivery.
It is best if International buyers contact us before purchasing so that correct postage charges can be determined. Please be aware that all tariffs, VAT, and/or duties imposed are the responsibility of the buyer. International orders are shipped via US First Class International Mail, and can take two to six weeks for delivery.
Additional policies and FAQs
The best way to contact us is through Esty's excellent Convo. If you don't hear from us in 48 hours, check your spam folder and if we haven't answered please don't be shy, try again.
More information
Last updated on
May 10, 2022
Frequently asked questions
Custom and personalized orders
Convo us if you need something some way that you are not seeing.