BearsInTheGarden's Shop Policies
I accept PayPal (in U.S. dollars), money orders, and personal checks. Money orders and checks must originate in the U.S. PayPal allows you to pay with your credit card without setting up a PayPal account.
Please be sure to make PayPal payment at time of purchase so I can fill your order. This is critical to my business as an independent artist. If your PayPal payment is not received within 24 hours, I will need to cancel your purchase transaction and repost the item(s) in my shop.
Money orders and checks are due to me within 7 days, or purchase transaction will be canceled. Artwork purchased with money orders or checks (either paper or e-checks) will be shipped once I have received actual funds.
International buyers are responsible for any and all duties and customs charges that may be incurred.
To ensure safe transport, I protect all items in plastic sleeves and ship in rigid cardboard. All packages are sent via US mail, either first class or priority depending on weight. My shipping fees are carefully calculated to cover postal fees and my expenses in packaging and handling the artwork. They do not include insurance.
I cannot assume responsibility for products lost or damaged when out of my hands. If you desire insurance, let me know and I’ll set up a listing that includes that fee.
Customs forms on packages sent internationally will be labeled with the contents and value of the package.
Refunds and Exchanges
Please ask any questions you have about my products so that you’re confident in your purchase. Please remember that color displays differently on different computer monitors so your monitor’s version of my artwork might vary slightly from the original.
If you do have a problem with a purchase from my shop, please contact me so we can come to an agreeable solution. I cannot assume liability for products lost or damaged when out of my hands, but I can accept returns (for either exchange or refund) if products come back to me within 14 days of your purchase transaction and they are, in my judgment, in their original condition. Refund/exchange value is amount of the product price only. All shipping charges are your responsibility.
Returns cannot be accepted on international orders due to customs fees.
Last Updated November 28, 2011