Between Timid and Timbuktu
BeatriceRumford's Shop Policies
Every item posted for sale is hand crafted. Customer satisfaction is more valuable to me than rubies, an internet connection, or a chance to watch a kitten frolic in the spring time. If you are dismayed with your purchase, please tell me so. My feelings won't be hurt because making you happy will result in me experiencing the satisfaction of doing the right thing. It's a lovely balance.
Upon receiving payment for the product , I will send the item to you post haste. If you would like to cancel the order, please try to inform me before I ship your item. Every transaction is unique, so if something unexpected occurs do not hesitate to contact me. I always try to be reasonable.
All items will be shipped at the postal services maximum speed.
Refunds and Exchanges
I will happily refund the amount charged for the purchase. However, the object will need to be returned to the shop. Damages and losses will be dealt with on an individual basis. Please do not hesitate to contact me with any questions, comments or concerns.
Additional Policies and FAQs
I am happy to fill custom orders. I can make a wallet in any color or pattern you desire. Wholesale orders are not impossible, but the products would vary in color and design. Every product is guaranteed to please. Please inform me of any unhappiness caused by my work and I will take every action available to me in order to please you.
Last Updated April 25, 2011