Custom Boutique Girls Clothing
BebeSophie's Shop Policies
Welcome and thank you for visiting my shop! I am thrilled to have this venue to showcase my creative side!
I accept credit cards and Paypal. Orders will not ship until payment clears. Payment is expected within 3 business days from purchase. If payment is not received and there has not been communication about other arrangements, the order will be cancelled and item will be relisted for sale.
For ready to ship items, I ship 3-5 days after receiving payment, made to order/custom orders will ship 5-10 days after receiving payment, excluding weekends and holidays. My standard shipping is USPS with tracking info. If you are needing faster shipping, I am happy to provide that option with additional fee to cover cost of shipping.
Refunds and Exchanges
My first concern is satisfied and happy customers! I make a real effort to list as much info and item specs so that what you receive is what you are expecting. Please contact me before purchasing with any question or concern about product.Once product is shipped, a cash refund is unavailable. I will offer shop credit/exchange under the following conditions -
* Customer is responsible for cost of return shipping
* Item must be return shipped within 5 business days after received
* Item must be unworn, unwashed and in pristine condition
* If your item arrives damaged from shipping carrier or the item has a manufacturer's flaw, you must contact me within 3 days of received shipment with a picture showing damage/flaw. I will issue you a store credit for full item amount paid including shipment fees.
Last Updated January 19, 2013