BeeZeeArt

My plushies are all handmade and should be treated with care. Spot clean with a damp cloth or hand wash with mild soap. Air dry in a sunny spot. If the plush is very soiled you may attempt to run it through the washing machine on a delicate cycle with the plush in a garment bag or pillowcase. However, this is not recommended.

Items that are unclaimed, incorrectly addressed, or refused will be refunded, minus the cost of shipping, when (or if) they are returned to my possession. Unfortunately if they are not returned, I cannot offer a refund.

Double check your address before placing your order to insure it is correct (including unit number, street suffix, etc). All orders will be shipped to the address provided exactly as written with no changes, I operate under the assumption you know your address best.

Please use your legal name as appearing on your photo ID whenever possible. I'm happy to ship to another name, but cannot be held responsible if you are unable to retrieve your package as a result.

I do not do commissions, custom orders, etc. Only the items you see in my store are available. You can check www.beezeeart.com for my full range of products, not everything I make is listed on Etsy.

My prices reflect the costs of selling on each platform, Etsy has higher costs associated with it so you'll see discounted prices when purchasing directly from me.

No, digital downloads are all non-refundable. Digital downloads are all clearly labeled as such in the images, titles, and descriptions. Please read what you are purchasing before purchasing it to avoid any disappointment.

I do not. All my orders are packaged the same way, regardless of whether or not they are gifts. I do not include a printed receipt with a price in any order if this is a concern. (International orders do have prices displayed on the shipping label. This is required by customs and import laws and not something I can change.)

As such, I also do not honor requests for gift messaging, gift wrapping, or similar requests in the notes to seller section at checkout.

Due to the high volume of people not fully reading what they are purchasing, I now require customers to verify that they understand their purchase. Simply enter something like "I understand" in the personalization box for the listing. I know this can be an annoying extra step, but it cuts down on the number of people purchasing thinking they are receiving a finished stuffed animal instead of a non-refundable digital product.