BellaCiaoJewelry is taking a short break
-
Summer on Mar 8, 2019
1 out of 5 starsI had a problem with the shipping address on my product- which I know was my fault but I wanted to know my options, even if it meant I repaid for shipping to get my onesie sent to the right address but, I tried getting ahold of customer service for weeks and got no response so good luck getting a response if there is anything wrong with your product.
Bella Ciao responded on Apr 22, 2019
Hello Summer, I am sorry you are upset you shipped your item to the incorrect address. The good news is according to the tracking number we provided you, your item is available for pickup at your post office. As for response we never received any contact from you in regards to this matter?
-
Shannon on Feb 16, 2019
5 out of 5 starsExtremely easy to work with. Accommodated my specific request perfectly. Timely delivery. I plan to use this seller again. 😊
-
-
hjlind27 on Oct 9, 2018
1 out of 5 starsSuper cute! But, unfortunately, very small. The 3-6 month onesie fit my 9 week old very snuggly, and she who barely in 0-3 month sizes. I won’t be able to use this onesie for the photo shoot we have planned in a few months. I contacted the shop about the sizing issue and the customer service was not helpful at all!! Disappointing.
Bella Ciao responded on Oct 9, 2018
I understand you are upset. We did make your item exactly as ordered and we appreciate you saying it was beautiful. Our size charts are listed in all of our listing details for all of our customers to reference. I am sorry you may hav over looked this. I feel you asking us to remake something we made correct the first time, at our own cost is a little unreasonable.
-
Emily on May 7, 2018
5 out of 5 starsThis is a great gift. Easy communication and item is just as pictured and described. Would definitely purchase again.
-
morningstar2807 on Mar 21, 2018
5 out of 5 starsLove love love it!! It is more then a jewelry holder. It is also holding any and all extra keys! Thank you so much for the speedy service and shipping!
-
RideRunRepeat on Feb 26, 2018
5 out of 5 starsLove this jewelry organizer!! I took a long time deciding on which shop/style I wanted to go with and I'm so glad I decided on this one! Perfect size for my needs, solid design and construction and delivered within the anticipated time frame. I wish the wood was offered in different stains but in regards to the design, quality, and customer service - I couldn't be more happy with it!!
-
Deborah on Jan 5, 2018
5 out of 5 starsI really LOVE my jewelry organizer! It has finally solved my messy jewelry problems. I have tried several other methods & this is beautiful, neat looking & I can see everything so easily. Thanks so much for your quality work & excellent service! :)
-
joshua on Dec 26, 2017
2 out of 5 starsPlaced this order on Dec 11th was assured by seller it would arrive in time for Christmas. I had to ask for tracking number.Seller sent a screen shot of post office main page saying what the expected time for shipping was. Package arrived with paper wrapped around the wood and shoved into a box, not even bubble tape. Corner of product is damaged and bracelet bar is crooked. I have pictures. High hopes for this gift but very disappointed with the outcome.
Bella Ciao responded on Dec 26, 2017
Hi Joshua, We shipped your package USPS priority mail (2-3 day transit) 5 days before Christmas. We sent you your tracking number along with the screenshot to prove we sent your package out on time according to USPS Holiday guidelines. I believe your frustration should be with USPS for transit delays and damage, as this is out of our control. As for your damaged item, we really wished you would have reached out to us before you left this very unfair review, so we would have an opportunity to make it right.
-
Amy on Dec 2, 2017
1 out of 5 starsThis is my first 1* review. I am so disappointed with this purchase. I waited over a month for the wrong organizer to be delivered and it has still not been corrected. After reaching out to see where the organizer was (when I hadn't received it yet) I was told it had been shipped to the wrong person and another one would be sent soon. I finally received it and it was the wrong color background. I reached out again and was told that they would send just the correct backdrop. I've now been waiting another week and have not received it and have not heard from the company. Also, it's a solid unit and replacing the back will require taking it apart, which if I wanted to go through all that work, I would have made one myself. At this point, I would never recommend this company. Very poor customer service.
-
Linda on Oct 29, 2017
5 out of 5 starsExcellent seller! Item is great. looks really good with all my jewelry
-
Jessica on Sep 24, 2017
3 out of 5 starsSmaller then it looks but super cute! Took awhile to get compared to other Etsy people I work with.
-
-
Candice on Mar 17, 2017
5 out of 5 starsI finally have a beautiful way to organize my jewlery. I am looking forward to using it! Great communication by seller. Thanks!!! :)