Personalized hand painted customized baptim gifts
BellaLouart's Shop Policies
Welcome to BellaLou art!
Everything shown is hand painted especially for you…
Personalized gifts are memorable...here you can customize the perfect piece of art to commemorate all the special events in your life.
Everyone - young and old alike, will love seeing their name incorporated into a beautiful piece of art. It shows you took the time to give them something special, something above and beyond the everyday gift.
I have loved to paint and create for as long as I can remember. I was fortunate enough to be able to do this every day for nearly a decade, working as a cobalt artist for Marshall Pottery, located in East Texas. On a daily basis, we created beautiful custom artwork on hand turned pottery stoneware for visitors from around the world.
I am so excited to be able to offer some of my creations to you now through BellaLou Art. Thank you for stopping by, and I hope you find exactly what you are looking for! Please feel free to contact me about creating a custom piece for you that will coordinate with your theme or colors and I will do my very best to design something just perfect.
Payments are accepted via PayPal and credit card.
Since each order is hand painted in the order it is received, PLEASE ALLOW AT LEAST 3-6 WEEKS FOR COMPLETION of your order prior to your order being shipped.
No sales tax will be charged on any orders delivered outside of Texas.
Please be sure to include all info needed to complete your order. Colors, names, dates..please include everything you want shown on your painting, and please proofread to be sure all is correct.
If you are interested in a creating a custom piece, please message me prior to ordering so that we can discuss the details, and I will create a custom listing for you to then purchase.
Orders are shipped via USPS PRIORITY MAIL. (Please use your correct postal service mailing address for this service)
Delivery signature receipt will be required on most orders.
Orders normally arrive to you within 3 business days once it is shipped. (This is in addition to the 3-6 weeks allowed for personalization/order completion)
Once your order has been shipped ,you will receive shipment notification. ANY PROBLEMS MUST BE ADDRESSED WITHIN 30 DAYS of the shipment date, this includes shipping related problems or damages and non-delivery, as well as any mistake or issue with your product.
If you would like insurance on your package, please request this upon ordering.
Please convo me about shipping outside the US and i will get a price for you based on where it is being delivered and the cost to ship.
Refunds and Exchanges
SINCE EVERY PIECE IS HANDPAINTED ESPECIALLY FOR YOU, THERE ARE NO RETURNS/EXCHANGES ON SPECIAL / PERSONALIZED / CUSTOM ORDERS. You will receive an ETSY message prior to shipping that will have a photo of your painted/completed piece. You will need to message me back at that time to request any changes or problems. It will ship within 1-2 days after I have sent the photo and message to you, and once it has shipped, changes can no longer be made.
You will have a notification when your order is being shipped, so that you can be looking for it, and I will provide the tracking number to you as well. If for any reason your package does not arrive within the stated time period, please contact me immediately so that I may track the shipment.
In the unfortunate event that your product arrives damaged, your claim must be made within 3 days of delivery.(when making claim, please contact me via email /ETSY message and please include a photo of the damaged product including the packaging)
Additional Policies and FAQs
Only non-toxic water based acrylic paints are used on all painting, and all are finished with a clear sealant to preserve your artwork.
If you need your order expedited or delivered by a certain date, please notify me PRIOR to placing your order to inquire as to the availability of rushing the order. In most cases, I can easily get an order painted and shipped before the stated completion time, but please message me to verify this prior to ordering if you need an order expedited.
Please be sure to PROOFREAD all the information you have entered on your order to assure all spelling / dates / information is correct prior to completing your purchase. Since most orders are started within 24 hours, any changes to your original order , any changes must be received within 24 hours of placing your order.
Last Updated March 26, 2014