BenLovesBirdy's Shop Announcement


U.S. Locations: Order by December 12th
Canada: Order by December 1st
All other Locations: Order by November 15th

If you order past these dates your item may not arrive before Christmas.


1. What is your turnaround time?
I ship my orders within 8 business days after purchased via USPS. For U.S. orders, most items take 2-5 days to arrive. Larger orders are shipped by ground and will take up to two weeks to arrive.

International ship times vary greatly, but, most Canada orders arrive within 2 weeks and most other countries will take 3-4 weeks. I ship most international orders via First Class International.

2. Can I get an order rushed?
If you need items sooner (like for a birthday party next week!), let me know and I'll see what I can do. I can usually accommodate those requests if I'm not too terribly swamped. In order to have an order rushed you MUST remind me when you need it in the note to seller box at checkout. I can't possibly connect all my orders to all my convos, so if it is not in the note to seller box I will forget. For international orders, usually rushing means upgrading shipping to Priority. That will bump the shipping price way up.

3. Are your monograms free?
Yes! All monograms are included in the price.

4. What if I don't want a monogram?
If you don't want a monogram on your item, please note that 99.9% of my items have monogram mistakes on them from the Pottery Barn factory (I cover those mistakes with my patches), so your item will have a random monogram on it. If you'd like to order an item without a patch, I can usually give a discount. I don't recommend unpicking the monograms because the fabric under the stitches is usually damaged. If you'd like to try unpicking, I can give you some pointers and try to find you the most suitable item for unpicking.

5. Can I order multiples of an item?
Sometimes, yes! Convo me if you want to order two of the same item and the listing says "only one available". I may have more, but I like to re-list that item as it sells.

6. Can I get an item in another color or with a different patch, etc?
I don't make these from scratch. I buy these items as-is (with or without the patches) and I don't carry extra patches. If you don't see what you are looking for let me know because sometimes I have other items that I haven't listed yet.

Also, I've also had customers find great patches on other sites (try Etsy and Amazon) and they have ironed them onto my items with great success.

If you have any other questions please convo me!


This shop accepts Etsy Gift Cards.