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BengalWorksVinyl's Shop Announcement

We are a small graphic and web design company out of Pocatello, Idaho. We recently got involved in vinyl and are not turning back. We started out with laptop decals (see our laptop vinyl decal shop at www.bengalworks.etsy.com) and have seen how many people all over the world love those, so we decided to take it even further and give others what we use all over our own house! a way to decorate when other things just won't due.

BengalWorksVinyl's Shop Policies

Welcome

Thanks for your interest in our products. All of our products are made by us, and cut to order. Each of our vinyls was designed by us and made to give your laptop an exquisite appeal to all those who see it. We are not a wholesaler, nor do we buy wholesale. Our products are 100% homemade. We pride ourselves in being different from the rest and taking care of our customers.

Payment

We take all payment through paypal. This means that you can use any major credit or debit card to purchase one of our fabulous decals. Don't worry, if you don't have a paypal account you can still checkout through paypal.

Shipping

We ship worldwide using USPS. To save our customers additional costs on shipping, we ship all decals USPS Priority mail domestically and USPS First Class internationally without tracking numbers.

We ship to your Etsy Address. We do not look at Paypal addresses, so please make sure that your Etsy address is correct upon purchase. If you find you address is incorrect after purchase. Please immediately convo us with your new address. We will not be held responsible for any orders placed and shipped to an etsy address that is not current and up-to-date. It is the responsibility of the buyer to ensure that all information is current and correct prior to placing an order.

We try our very best to have your decal shipped within 1-3 business days. These days do not include major US holidays such as Christmas, Thanksgiving, 4th of July, Memorial day, New Years, etc. Please allow additional time when your order falls on one of these days.

Shipping throughout the United States is usually between 3-5 business days (Not including Saturday or Sunday), however, sometimes orders can get caught up in transit. Any order not received within 10 business days will have the option of a full refund, or another decal.

Shipping internationally can take up to 21 business days depending on customs, etc.

Any problems with receipt of decal should be worked out with us prior to filing a case with Etsy. We love our customers and do our very best to make sure everything arrives in good condition and on time.

Refunds and Exchanges

If you are not happy with your order you may return it back to us for a full refund less shipping costs.

Refunded decals must be returned in original, unused condition, with all decals returned. With laptop vinyl decals both decals must be returned in order to receive refund. Any decal returned with signs of use, or where a decal is missing will not be refunded.

Once the decals are received, you will be refunded %100 of purchase price minus shipping charges.

Additional Policies and FAQs

SIZE AND COLOR OF DECALS

Each of our decals are made to order. Every time an order is placed, we make sure that the order is fulfilled correctly. It is the responsibility of the buyer to make sure that we have the correct information for their order. Our standard decal is matte black.

If you would like a different color or size of decal, it must be placed in the "note to seller" portion when ordering. If not, we will attempt to contact you. After one attempt we will ship a standard matte black vinyl of the specified order. PLEASE MAKE SURE TO LEAVE THE COLOR OF THE DECAL YOU WOULD LIKE.

We love custom orders, Please convo us with any questions regarding a custom order.

No custom order will be refunded after the approval of the proof given.

Last Updated January 19, 2012