BentWhimsStudio's Shop Policies
Hello and thanks for visiting! All of our items are handmade and unique in its own way. We hope you find something you like and enjoy it once it has been received.
We use Direct Checkout and PayPal for payment processing.
~Direct Checkout allows you to make payment using your credit card through Etsy without being redirected.
~PayPal allows payment to be made using your credit/debit card or bank account info from your PayPal account. If you do not have an account, you can still use PayPal to make a payment using your credit/debit card.
Layaway info: We are happy to offer this service and if you are interested, please email me. I will put the item on reserve for you but request a non-refundable deposit of 25% for the item cost and payment in full within 60 days from the deposit date. I will set up an invoice for remaining payments that will be agreed upon. If payment in full is not made by the end of the 60 days from the deposit date, I reserve the right to cancel the transaction and re-list the item for sale.
We use USPS Priority Mail and USPS First Class Mail (art prints) for shipping. Shipping will be made to the address that is listed/confirmed with PayPal. Insurance can be added at your request. If insurance is not purchased, please understand that I can not be held responsible for items lost in the mail (this includes international shipping).
I am happy to ship internationally but due to the varying rates in different areas, I would request an email beforehand so that I can give you the correct postage rates and your options. Please be aware that although we have shipped internationally with no problems, items can be held or delayed in customs for some time.
Please allow up to 3 business days for items to ship although I generally do ship within one to two business days.
Refunds and Exchanges
We appreciate your business and would like for you to be happy with your purchase. Generally we do not offer refunds but if there is a problem once you have received your item, please email me so that we may be able to work something out before leaving feedback.
Additional Policies and FAQs
Please note: Our creations are not toys~~~they are for collector/decorative purposes only.
All artwork is handmade so there may be imperfections in our work as we are not machines although being one would come in handy some days!
Thanks so much for stopping by and supporting independent artists :D
©Bent Whims Studio (Caroline Jones)
All images, artwork, design and text may not be reproduced or recreated without written authorization. Purchase of an item does not transfer copyright to the buyer. All rights reserved.
Last Updated October 19, 2014