BernalBurrow

Bernal Burrow

San Francisco, California 1996 Sales On Etsy since 2012

5 out of 5 stars (273)

BernalBurrow

Bernal Burrow

San Francisco, California | 1996 Sales

5 out of 5 stars (273)

Shop owner

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1996 Sales
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Amy Perrier

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Amy Perrier

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Average item review
5 out of 5 stars
(273)
See reviews that mention:
quality 19 shipping 33 customer service 28

About

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As odd as it sounds I'm a third generation string artist. My grandfather started making string art in the 60's. Every weekend he would sell his creations in Central Park. He did this for over 40 years until his death. He taught my dad who didn't stick with it, but made some beautiful pieces. I was totally inspired by these two, that I started creating my own designs.

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  • Amy Perrier

    Owner

    Creator, entrepreneur, risk taker, animal lover, gamer, traveler, loner, treasure hunter, helper, crafter, wheeler and dealer,

Shop policies

Last updated on December 20, 2015
Salutations! I started creating my garden art because I believe in recycling, reducing and reusing anything and everything. I then started making string art following in my grandfather and father's foot steps. This has now led me to make a number of other items.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds or exchanges will be given on a case-by-case bases. However, there are no refunds on any shipping costs, including return shipping.

I am more than willing to work with a customer with any problems. Please be open and honest with me as I will be with you.

For items that are damaged, incorrect or any other issues. I require that you contact me within two weeks of receiving this item. If you do not contact me within this time frame, I will not return or replace your item. Please send pictures of any damaged packaging and pictures of the damaged or broken item(s). Once the pictures are received, I will refund your money for the item only (not shipping). Please note, that I will need a picture of the box and of the item(s) in order to give you a full refund. I use this information for the insurance claim. Also, to receive your refund you must follow the Insurance claims guidelines, which includes signing an affidavit, which will be sent via e-mail.

If you purchase an item and it has not shipped yet and you decide you do not want it, there is a restocking fee. This fee does not go towards me, it is what Etsy charges me as a seller to return an item.
Payment
I accept payments through Paypal and Credit Cards.
Shipping
Most of the time I will ship priority mail unless the item is too large to fit in a 12" x 12" box. If this is the case than ground shipping it is. I will ship within 2-3 business days unless it's a custom order. You will receive a message when an item is shipped.
Additional policies and FAQs
If you do not pick up a package from the Post Office and it gets shipped back to me, there are no refunds on the shipping. Once I receive the package, I will refund your money. If you would like this item shipped out again, then you must pay for the shipping cost a second time.

INTERNATIONAL ORDERS
Each country has it's own set regulations, you may be charged additional import taxes when the item arrives. It's up to you to pay for these additional taxes.