BetterWithVintage's Shop Policies
Welcome to my little nook on Etsy. I love it here and I will do everything humanly possible to make sure you do too. I list often and I list a variety of vintage items so stop by often. I mail every day but Sunday so expect your package to be mailed out promptly. Feel free to contact me to ask questions, make comments, or to resolve any problems. Please keep in mind that vintage is naturally aged and does not reflect the "brand new from Wal-mart" look or personality. It may have been used or worn a few times but it still has a long life left.
Paypal and direct checkout payments.
I do combine shipping; you will only pay actual shipping and delivery confirmation for one package. This also applies to single purchases; the shipping costs are estimated so if you overpay by more than $1, expect a shipping overpayment refund.
International buyers are responsible for any import fees, dues, tariffs, taxes, custom duties, etc. imposed by their countries' postal system/customs agencies upon receipt of their package. On the customs form, expect to see the "other" or "merchandise" box checked (depending on the form required by the post office) and "vintage ______________" (description of your purchase...vintage dress, vintage shoes, vintage sweater, etc.) and the USD value. I will not select the "gift" option or lie in any other way on the customs form under any circumstances; please don't ask.
Refunds and Exchanges
I will be happy to accept returns and give merchandise (not shipping) refunds as long as the return is done in a timely manner and sent back in the condition in which is was sent out.
Additional Policies and FAQs
To determine sizes, I use the information available on the American Apparel website. The sizes in my listing are approximate and are not guaranteed. It is impossible to give a guaranteed size. The very best way to see if something will fit is to take something from your own closet that fits well, take the measurements, and compare them to those in the descriptions. My measurements are taken with the garment laying flat then doubled when needed. The bust/chest is taken from armpit to armpit across the front, the waist is taken at the narrowest part of a garment (or the most natural place that the waist would be), the hip is taken about 8" below the waist, the inseam is taken from the crotch to the bottom hem, the arm is taken from the high point of the shoulder seam to the cuff (or where the most natural place that the shoulder would be for an item that has no defined shoulder or for oversized sweaters), the shoulder is taken across the back between the shoulder high points, and the overall length is taken down the front from the side of the neck to the bottom of the garment.
Last Updated July 26, 2015