BettyAndFrank's Shop Policies
Welcome to Studio Jane - cards, prints & more! We hope you have fun perusing the items in our shop and find something you simply can't live without :)
All items in the shop are sold with photos and descriptions providing a clear overview (as much as possible). Feel free to ask any further questions if you have them, it's all part of the fun and we want our customers to be happy.
Studio Jane accepts paypal, or purchase made via money order. Payment should be made within 48 hours of purchase. Items do not ship until payment has cleared.
PAYMENT BY CREDIT CARD:
Etsy process credit card payment through Paypal. You DO NOT need a paypal account to pay by credit card. When you check out, click "Pay," then click on the "Don't Have a Paypal Account?" link to go to the credit card processing page.
All items are shipped within 5 business days.
If you need express shipping, or to track your item (for international buyers) please convo us about it first.
LOCAL MELBOURNE PICK-UP:
If your located in Melbourne and would like to pick up your item instead, please contact us BEFORE purchasing. We can then put your item on reserve and you save on the shipping cost!
We ship worldwide!! We are not responsible for custom/duty fees or postal transit times.
Refunds and Exchanges
We are happy to provide refunds provided communication is made within 7 days of purchase, and only if items are returned in their original condition. Refund is made for the price of the item, minus shipping.
Additional Policies and FAQs
Cards: A6 when folded - 14.8 cm x 10.5 cm / 5.8" x 4.1"
Large Posters: Are A0 in size (46 x 33.1" / 1189 x 841mm)
Medium Posters: Are A1 in size (33.1 x 23.4" / 841 x 594mm)
All items in our shop are available for Wholesale. Please email (firstname.lastname@example.org) or convo us for further info.
Last Updated February 22, 2013