BigBearWdwrkngPlasma

Specializing in Custom Metal Art

Belchertown, Massachusetts

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Announcement    2020 marked our 20th year in business. We are proud to say that we are finally big enough to work it full-time! With that said Ernie works it full-time yet is still just one person. Kati helps nights and weekends.

Announcement

Last updated on Feb 7, 2021

2020 marked our 20th year in business. We are proud to say that we are finally big enough to work it full-time! With that said Ernie works it full-time yet is still just one person. Kati helps nights and weekends.

Items

520 Sales
 
Ernie and Kati Samson

Contact shop owner

Ernie and Kati Samson

Reviews

Average item review
5 out of 5 stars
(45)
See reviews that mention:
Quality 10 Shipping 7 Customer service 5

About BigBearWdwrkngPlasma

Sales 520
On Etsy since 2013

Get to know us a bit

We are a husband and wife team. We have been in business for 19 years. 8 years ago Ernie brought a book home filled with metal art and said "doesn’t this look like fun"?. And so our journey of metal art began. As of September 2020 we were able to have Ernie move from working both a fulltime job and Big Bear to successfully working just Big Bear. We sell online and do several vendor shows a year though out New England. Our goal is to design products our customers love as much as we do. If you don’t see something please ask us. We love doing custom projects.

Shop members

  • Ernie & Kati

    Owner, Designer

    Ernie started BigBear Woodworking in 2000 as a woodworking shop. In 2010 he and his wife Kati branched out and started designing metal arts. In 2012 Ernie and Kati started concentrating on making custom metal art which is still their continued focus.

  • Lesleigh

    Customer Service, Designer

    Lesleigh is Ernie and Kati's youngest daughter. At just 16 years old she is a valued part of the design and marketing part of our business.

Shop policies

Last updated on October 16, 2020
Welcome to our BigBear Woodworking and Plasma Art Etsy site. We are a husband and wife team that was founded in 2000. We design unique metal arts, from stair rail inserts to indoor out door signs, wall and yard art. All our designs are made out of 12 and 14 gauge steel. Due to the price of steel fluctuating our product prices will as well. Our designs are made for indoor and outdoor uses and like all painted products we can’t guarantee any two to be exactly the same. You will find some variations in color, finish and size. All or items sold are powder coated leaving them weather resistant. It makes them more durable then using regular paints.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We offer no refund for damaged product during shipping. No returns will be accepted without prior authorization. . Products that are received are non-returnable after 90 days. If a piece is to be returned the return shipping fee must be paid by the customer. New pieces will be shipped out after the return of original product of applicable.
Payment
All Payments are required up front including shipping rates. We except payments directly through Etsy as well as gift cards. If you need a payment plan please reach out to us, we might be able to accommodate that.
Shipping
We offer free shipping. All pieces are shipped using USPS or UPS. All our orders are sent with tracking numbers so that everyone can make sure the products make it to their new forever homes.
Additional policies and FAQs
All items can be customized for an additional fee. If you have something specific in mind we can design, there is a $50 start fee on designing plus the cost of making your item and then shipping.